NAHQ Micro-Credentials
Delve deeper into the areas of Quality you need to know most with this growing portfolio of multi-media, on-demand programs designed to help you gain proficiency within individual domains of the NAHQ Healthcare Quality Competency Framework™.
NOW AVAILABLE: Performance and Process Improvement, and Health Data Analytics
The credentials you want.
The competencies you need.
Each NAHQ Micro-Credential consists of one or several modules that provide the knowledge you need to be proficient in a specific domain of the competency framework.
How you want to learn
- Designed by experts in healthcare Quality and adult-learning
- Self-paced, interactive, multi-media content and activities
- Virtual learning, with downloadable resources
As much as you want to learn
- Choose to earn one, several or all Micro-Credentials
- If you are a CPHQ®, Micro-Credentials build on that knowledge
- If you are not a CPHQ, Micro-Credentials offer a focused resource for practical application
- See the benefits of CPHQ and Micro-Credentials here
The ability to demonstrate your knowledge
Complete the micro-credentials and pass an assessment, and you will receive
- A certificate of completion and digital badge to display
- CPHQ/CNE credit
Now Available
NEW
Performance and Process Improvement
Do you want to gain the confidence to manage change, lead projects effectively, and foster a culture of continuous improvement for safer, more efficient, and patient-centered care? This highly-engaging, scenario-based program provides the advanced knowledge and practical skills you need.
SCENARIO 1
Use a PDCA methodology to navigate resistance, build stakeholder buy-in, and guide teams through every phase of improvement initiatives.
SCENARIO 2
Use the LEAN approach to improvement to optimize workflows, enhance patient safety, and improve clinical outcomes using tools like process mapping, project planning, and team facilitation.
MASTERY LAB
Apply your learning through four mini-scenario exercises, then create a final poster project to synthesize learning and demonstrate real world application.
This Micro-Credential offers 10 CPHQ/CNE CE credits, a digital badge and certificate
Health Data Analytics
NAHQ research revealed a strong interest and need for deeper learning in the expanding area of Health Data Analytics.
This Micro-Credential consists of two modules that offer a comprehensive survey of the competencies needed in this domain:
MODULE 1
Learn how to collect, consolidate, validate and organize data from multiple sources to achieve strategic outcomes.
MODULE 2
Add critical data visualization tools and techniques to your Quality toolbox, integrate analysis with visual storytelling, leverage your technical and creative aptitude, use data to inform prioritization processes and ultimately improve outcomes and drive better decision making from the top down.
This Micro-Credential offers 10 CPHQ/CNE CE credits, a digital badge and certificate
Watch and learn about Micro-Credentials
Micro-Credentials Overview Video
Learn what micro-credentials are, how they relate to the Healthcare Quality Competency Framework™ and how you can benefit from them.
Watch Video
Health Data Analytics Video
See how this micro-credential can help demystify data, what the course includes and how you can use the knowledge to advance Quality and your career.
Watch Video
Coming Soon
Regulatory and Accreditation
Patient Safety
Quality Leadership and Innovation
Professional Engagement
Quality Review and Accountability
Population Health and Care Transitions
NAHQ Micro-Credentials FAQ
What is a NAHQ Micro-Credential?
These educational, certificate-style training programs, aligned to NAHQ’s industry-standard Healthcare Quality Competency FrameworkTM, are intended to reach those in Quality and Quality-adjacent leadership positions across the healthcare continuum. Each Micro-Credential provides in-depth training on one of the 8 domain areas in the Framework.
The multi-media educational module(s) combine video instruction from subject matter experts, interactive eLearning, text, downloadable resources, case studies and knowledge checks.
After finishing the educational module(s), you can take the assessment and submit the program evaluation. Once you successfully pass the assessment, you earn the NAHQ Micro-Credential, which includes a certificate stating you earned the credential, a digital badge, and CPHQ/CNE credits.
There are currently two micro-credentials available: Health Data Analytics and Performance and Process Improvement.
What content is covered in the NAHQ Micro-Credential: Health Data Analytics?
The NAHQ Micro-Credential in Health Data Analytics consists of two modules that explore the methods, techniques and tools that comprise the competencies within the Health Data Analytics domain of the Healthcare Quality Competency Framework. The program includes one on Data Collection, which will teach you how to collect, consolidate, validate and organize data from multiple sources to achieve strategic outcomes, as well as one on Data Visualization, which will add critical data visualization tools and techniques to your Quality toolbox, integrate analysis with visual storytelling, leverage your technical and creative aptitude, use data to inform prioritization processes, and ultimately improve outcomes and drive better decision making from the top down.
What content is covered in the NAHQ Micro-Credential: Performance and Process Improvement?
The NAHQ Micro-Credential in Performance and Process Improvement (PPI) will guide you through two scenario-based case studies that explain the intricacies of leading a performance and process improvement initiative. Throughout the program, you will be challenged to apply your healthcare Quality skills with assignments designed to give you practice working with PDCA and LEAN methodologies, process mapping, project management, team leadership, change management, and other best practices and tools. Within each module, you will find interviews with expert healthcare Quality professionals who explain how these best practices and tools can be applied. A mastery lab includes four mini-scenario exercises, plus a final poster project to synthesize learning and demonstrate real world application. You’ll also receive a library full of downloadable resources and templates you can take away.
What is the Assessment piece of the NAHQ Micro-Credential?
The assessment, designed to be taken after completion of all modules of a micro-credential program, consists of 30 multiple-choice questions testing the content covered in the modules. You have one hour to complete the assessment and can take it as many times as needed during the 90-day access period to achieve a passing score.
Successful passing of the assessment results in being awarded a certificate of completion listing CEs/CNEs earned as well as a digital badge that can be shared via social media outlets.
Who can benefit from NAHQ Micro-Credentials?
This program is intended for a variety of individuals, including:
- Those with the Certified Professional in Healthcare Quality® certification
- Professionals looking to advance competency in a specific domain of the NAHQ Healthcare Quality Competency Framework
- Professionals who have a new or increased job responsibility in a particular domain of the NAHQ Healthcare Quality Competency Framework
How can I earn NAHQ Micro-Credentials?
These on-demand programs can be taken at the learner’s own pace. The duration is, on average, between 8 to 10 hours. The program can be completed in one sitting or broken out for you to complete at your convenience. The system will retain your progress so that you can log back in and pick up where you left off.
You can now purchase the following NAHQ Micro-Credentials:
Once purchased, you can access the Micro-Credential by logging into your NAHQ Account and selecting “My Learning” in the navigation (on the left side of the page).
What is the cost for NAHQ Micro-Credentials?
NAHQ Micro-Credentials cost $359 for members and $529 for non-members. Upon purchasing, you’ll have access to the programs and assessments for 6 months. After passing the assessment and submitting the evaluation, you’ll get an email with instructions for claiming your badge and downloading the certificate through Credly’s platform.
Once purchased, you can access the Micro-Credential by logging into your NAHQ Account and selecting “My Learning” in the navigation (on the left side of the page).
Can I obtain Continuing Education (CE) Credit for completing a NAHQ Micro-Credential?
Both of the available programs offer 10 CPHQ continuing education credits. They have also been approved for 10 continuing education credits through the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. To claim these credits, you are required to complete the activity and pass the assessment.
Where and how can I display my micro-credential badge?
You can share your badge directly through the Credly platform to LinkedIn, X and Facebook, embedded in a website or in your email signature.
Can I attach my micro-credential badge to my email signature?
Yes, adding a hyperlinked badge image to your email signature is a great way to make sure your professional network is aware of your certifications, credentials and other badge-worthy recognition.
Can I export badges issued through Credly’s platform to other badge-storing platforms?
Yes, you can download your badge from the Share Badge page.
What if I don’t want my badge to be public?
You can easily configure your privacy settings in the Credly platform if you prefer not to make your badge public.
Become a member and save
NAHQ members enjoy discounts on our robust library of education and training resources, including new NAHQ Micro-Credentials. Join today to be a part of a powerful ‘Force for Quality.’
To achieve Quality, Safety and Value, follow the NAHQ Framework
At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.
