Why NAHQ?

At NAHQ, we’re leading the charge to elevate the profession and advance the discipline of healthcare Quality & Safety — because we know Quality has the power to transform the very system we’re all working so hard to make better.

From our data-driven intelligence, tools and education to our dedicated community of healthcare Quality champions, NAHQ is a trusted expert and partner, helping healthcare professionals and their organizations achieve greater understanding of not just what healthcare Quality is, but how to tap into its power. Together, we are reshaping the way healthcare Quality & Safety is defined, valued and delivered.

Quality is…
elevating standards, elevating care.

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LET’S GIVE IT A SEAT ON THE TABLE

Find out how prioritizing Quality in your boardroom can boost your bottom line.

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Better healthcare Quality means better healthcare.

No matter what your role is, healthcare Quality directly affects you. In fact, it impacts every part of your organization: the vocabulary you use, the protocols you follow, the products you order. When we focus on Quality, we harness its power, enabling all of us to do our jobs even better.

At NAHQ, our purpose is to elevate the profession and advance the discipline of healthcare Quality & Safety. We believe the workforce is the greatest lever available to accomplish this goal, but that they don’t have the resources required to do their best work. That’s why we’re on a mission to set the industry standard for Quality & Safety and help individuals and organizations achieve it.

The Healthcare Quality Competency Framework™

To achieve Quality, Safety and Value, follow the NAHQ Framework

At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.

nahq framework
nahq framework

NAHQ products & services

As the industry leader, we have the tools and resources to help all healthcare professionals advance the discipline of Quality & Safety, ultimately benefiting their development, teams and organizations, all in service of their patients.

HQ Concepts in Healthcare Quality for Frontline Staff

One-hour online course introducing fundamentals of healthcare to clinical and non-clinical professionals outside full-time administrative Quality roles

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HQ Principles: Across the Continuum
Six-hour online course on fundamentals in Quality & Safety principles and methodologies for those new to healthcare Quality or seeking a refresher on basic concepts

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Learning Labs
Year-round learning on up-to-the minute Quality & Safety topics through these hour-long webinars that offer CPHQ CE credit

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JHQ Article Quizzes

Each issue of the Journal for Healthcare Quality (JHQ) contains an article and quiz, offering CPHQ CE credit, upon passing the quiz and completing an evaluation

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Individual membership
Community to support the Quality mission, offering networking and access to continuing education

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NAHQ next

A multi-day virtual event addressing the most urgent and important issues facing healthcare today, offering CPHQ CE credit

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Healthcare Quality Week

A dedicated time to celebrate the discipline and raise awareness of the positive impact Quality & Safety professionals have in their organizations and communities, offering CPHQ CE credit

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Becoming a CPHQ
CPHQ certification

Information about the only accredited certification in healthcare Quality

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CPHQ exam prep

Tools and materials to plan and study for the CPHQ exam

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Taking the exam
Guidance and information to apply for and take the CPHQ exam

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Maintaining your CPHQ
CPHQ recertification
Renew the only accredited certification in healthcare Quality

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Earning NAHQ Micro-Credentials
NEW! NAHQ Micro-Credentials
Growing portfolio of courses mapped to each of the eight Healthcare Quality Competency Framework domains

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Workforce Accelerator®

Structured, scalable and flexible workforce program to achieve standardization, reduce variability and increase skills

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Group membership

Access to professional development resources, intelligence and events for teams of 10 or more within an organization

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Team training: certification & prep

Comprehensive, effective suite of exam prep materials from the creators of the CPHQ exam

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Team training: competency development

Educational resources that ensures your team has a shared vocabulary and toolkit for delivering Quality & Safety with your organization

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nahq ceo stephanie mercado
quote
“If you’re a leader, you can bring tangible value to your patients and your organization’s bottom line by deploying a systematic solution that activates your entire team and builds an infrastructure to advance capital Q, Quality.”
Stephanie Mercado, CAE, CPHQ
NAHQ CEO