Workforce Accelerator®
Does your Quality & Safety team have the skills they need to do their best work, and the common knowledge and tools to work well together? Workforce Accelerator is the scalable, systematic, structured program proven to help healthcare organizations advance their teams and their objectives. Results show Workforce Accelerator improves outcomes, reduces costs and more.
Ready to accelerate your workforce and achieve organizational goals?
Why Workforce Accelerator?
The workforce is the greatest investment organizations make in healthcare. Yet because Quality has evolved organically over the years, professionals have been trained differently – or worse – not at all in Quality. This results in too much variability, with individuals not prepared to do their best work and teams not sufficiently aligned.
As the Quality leader, NAHQ worked to define the Quality competencies required for a high functioning organization, resulting in the groundbreaking Healthcare Quality Competency Framework™. With it in place, the next innovation urgently needed was a solution to enable organizations to effectively level up their teams and reduce variability across teams, sites and entire systems.
That solution is Workforce Accelerator.
What Workforce Accelerator can do
Workforce Accelerator is designed to systematically assess the type and level of work being done on a team, identifying where each individual is and helping them get where they need to be–increasing competency and reducing variability. This comprehensive program:
- Is guided by a dedicated NAHQ “Navigator,” step-by-step, through four structured phases,
- Understands your organization’s goals and calibrates the process to your unique needs
- Assesses your team’s alignment to the domains of the NAHQ Healthcare Quality Competency Framework
- Designs and implements custom training programs for each individual
- And an option to re-assess all participants post implementation to prove out your investment and inform your workforce planning
Workforce Accelerator in action
The impact of Workforce Accelerator
The return on investment is reflected in our outcomes. We are seeing really strong performance in our hospital Leapfrog safety grades, reductions in our hospital acquired conditions, meeting our safety targets, and seeing positive employee engagement scores within my team and across the entire region.
NAHQ’s Workforce Accelerator helped CHRISTUS advance its Quality management program and has resulted in measurable changes all the way to the bedside. Our CMS and Leapfrog scores are dramatically improved, patients are safer and costs are avoided.
Read the case studies that make the case for Workforce Accelerator
Kaiser Permanente
Creating a Quality infrastructure for today and a vision for tomorrow
KP Northern California has a bold and worthy goal – BE THE BEST PLACE TO WORK. And when they are the best place to work, they can fully achieve their mission: deliver the highest quality, affordable health services and experiences for our members and the communities we serve. But where does quality and safety fit in?
CHRISTUS Health
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes
The value of a quality department is reflected by its impact on quality and safety outcomes to stop harm upstream and prevent it from reoccurring. In times of budget and workforce reductions, sometimes the quality department’s effectiveness is not readily seen for what it is.
Your NAHQ Navigator will guide you, step by step
Every Workforce Accelerator engagement has a dedicated Navigator, an expert in every aspect of the program, guiding you through the structured process
Initiate
- Intake session to understand your goals and calibrate process to your organization’s unique needs
- Framework orientation session, including review of 486 skill sets
- Launch event ensures all participants understand the program
Assess
- Professional Assessment deployed to understand the type of work being done and at what level
- Summary report aggregates all data into an organization-level report benchmarked to the NAHQ Framework
- Individual reports provided to managers to share 1:1 with participants
Plan
- Operational expectations set with role expectations aligned to the Framework
- Gap summaries provided identifying current state to expectation
- Upskilling strategy developed by role and aligned to organizational goals
- Individualized upskilling plans provided to each participant
Activate
- Upskilling plans activated with option for a comprehensive professional development subscription with Group Membership
- Upskilling roadmap progress tracked and adjusted as needed
- Summary review of engagement goals and project recap analysis
An award-winning program
The Workforce Accelerator solution received a 2022 Power of Associations Silver Award from the American Society of Association Executives (ASAE).
This is the third time ASAE has awarded NAHQ with this accolade and signifies NAHQ’s commitment and fortitude to advance the idea that the Quality & Safety workforce should be better supported, so they can be better leveraged.
To achieve Quality, Safety, Equity and Value, follow the NAHQ Framework
At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.
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Put Workforce Accelerator to work for your organization
Learn more about our structured, scalable program to help level up your team and reduce variability across team, sites, and entire systems.
