Team Training
NAHQ Team Training can help your organization elevate the work of your Quality & Safety team and frontline staff through credentialing, exam preparation and educational resources.
Ready to advance your workforce?
Team training:
certification & prep
A growing number of organizations require their Quality & Safety leaders to hold the Certified Professional in Healthcare Quality (CPHQ.) That’s because as the only accredited credential in healthcare Quality, those who earn the CPHQ demonstrate that they have the commitment and competencies they need to excel in their Quality roles – and when teams are all CPHQs, they have the common knowledge they need to be aligned and coordinated.
NAHQ designed, developed and hosts the CPHQ exam. In addition, we offer a suite of the most comprehensive preparation materials available for your team of 10 or more.
- Developed directly from the exam content outline
- Designed specifically for adult learners
- Includes multiple formats to meet varied learning styles
- Complement one another for the most thorough prep when combined
CPHQ team training product bundle
Review courses
OR
Private, in-person or virtual private course led by a subject-matter-expert instructor tailored to your teams specific needs (additional cost).
HQ Solutions deskside reference
Comprehensive textbook authored by healthcare Quality experts serves as a resource during test prep and as a permanent reference post-exam.
Practice exams
Two exams that replicate the exam experience, with 65 questions each and include correct answer rationales to assess readiness.
CPHQ exam
Once your team has prepared for the exam, you can help make sure they take the last and most important step by purchasing the exam for them.
CPHQs work at a higher level of competency.
Team training:
competency development
NAHQ has created and validated the Healthcare Quality Competency Framework, definitively identifying the competencies required for high functioning quality programs – and only NAHQ offers comprehensive team training programs aligned to this Framework.
These team training resources are curated to develop the necessary competencies to upskill every individual with common knowledge and tools to ensure they are aligned and coordinated, creating organizational capacity and operational excellence.
HQ Solutions
A comprehensive deskside reference that aligns your team with the theory and practical tools needed for delivering safe, reliable, and cost-effective care. It includes:
- Topics for healthcare Quality, practice and skill development
- Key points summaries and suggested readings offered for each section
- Extensive glossary and list of acronyms of important terms
- CPHQ exam prep materials and resources to get ready for the only accredited healthcare Quality & Safety exam
HQ Principles: Across the Healthcare Continuum
An introductory guide about fundamental Quality and patient safety principles, methodologies, and concepts.
- Helpful tools to enhance Quality improvement projects
- Case studies with direct examples of healthcare improvement projects showcasing Quality tools across the care continuum
- Information on data visualization tools
- Downloadable participant workbook
HQ Concepts in Healthcare Quality & Safety for Frontline Staff
A one-hour online course that teaches a shared vocabulary and toolkit for delivering Quality, Safety and Value throughout every part and level of a healthcare organization. Topics include:
- Principles of Quality Improvement
- Quality Improvement Processes and Methods
- Data-driven Decision Making
- Teamwork at All Levels
- Putting It All Together: Driving Healthcare Quality into the Future
See how NAHQ team training helped Lifespan upskill its frontline staff.
What healthcare organizations have to say about our team training
After sharing several options for professional development, education and competency improvement with key stakeholders, it was clear their interest was in engaging collaboratively with NAHQ as a recognized leader in the field.
NAHQ consistently produces education and resources that are cutting edge and highly effective in supporting our member hospitals in improving outcomes for their patients and the overall health of their community populations.
Team training: facts & figures
150+
Organizations working with NAHQ to advance healthcare Quality, including 21 since 2024
All 50
States have organizations partnering with NAHQ
13,000+
Team members upskilled through NAHQ organizational solutions in 2024
To achieve Quality, Safety and Value, follow the NAHQ Framework
At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.
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Learn more about our team training program.
Find out how NAHQ can empower your workforce to improve healthcare and organizational outcomes
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