Organizational Programs
The most valuable resource any organization has to ensure Quality & Safety excellence is their workforce. Discover NAHQ’s growing portfolio of solutions and the results they have delivered for healthcare organizations like yours – from reducing costs to increasing engagement and improving health outcomes.
Our proven organizational programs
Workforce Accelerator®
Workforce Accelerator is the structured, scalable, comprehensive program proven to effectively level up individuals, reduce variability across teams and even entire systems, and improve outcomes.
How it supports your organization
- Guided by a dedicated NAHQ “Navigator,” step-by-step
- Helps create a coordinated and competent Quality & Safety team whose skills align with the Healthcare Quality Competency Framework™
- Data-backed results such as improved safety measures, reduced costs and higher employee engagement
Team Training: certification & prep
The CPHQ, the only accredited certification in healthcare Quality, is the single best way to ensure your team has the Quality competencies they need. NAHQ, creators of the CPHQ, offers the most comprehensive suite of exam prep materials, developed directly from the Exam Content Outline.
How it supports your organization
- A variety of online formats, from on-demand to live instructor-led, to meet every tester’s needs and learning style
- HQ Solutions, a comprehensive textbook and reference resource for in-depth information
- Two practice exams that effectively simulate the actual test
Team Training: competency development
The only scalable learning options aligned to the industry-standard NAHQ Healthcare Quality Competency Framework to ensure your team of 10 or more has the competencies they need individually and the common knowledge to work well together as a team.
How it supports your organization
- HQ Concepts teaches basic techniques in Quality & Safety for frontline and other non-Quality staff
- HQ Principles offers the fundamentals of healthcare Quality for those new to Quality or seeking to improve their understanding of basic Quality concepts
Group membership
How it supports your organization
- Free registration to top industry events like NAHQ next
- Extensive library of live and on-demand webinars and educational resources
- Powerful community of like-minded Quality champions
To achieve Quality, Safety and Value, follow the NAHQ Framework
At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.
What leaders say about our organizational programs
There is a lot of technical innovation in healthcare, but no other organization is innovating in workforce competencies for Quality & Safety like NAHQ. Their solution is very unique, and their patient and financial outcome data is compelling.
There is a lot of technical innovation in healthcare, but no other organization is innovating in workforce competencies for Quality & Safety like NAHQ. Their solution is very unique, and their patient and financial outcome data is compelling. I was able to define the roles better for Quality management professionals, standardize these roles and educate senior leaders on the 8 competency domains that drive a strong Quality management department.
Making a difference at many organizations
150+
Organizations working with NAHQ to advance healthcare Quality, including 21 since 2023
All 50
States have organizations partnering with NAHQ
13,000+
Team members upskilled through NAHQ organizational solutions in 2024
Organizational programs case studies
Discover how we’ve helped organizations harness the power of Quality and Safety
Case Study
Kaiser Permanente: Creating a Quality infrastructure for today and a vision for tomorrow
KP Northern California has a bold and worthy goal – BE THE BEST PLACE TO WORK. And when they are the best place to work, they can fully achieve their mission: Deliver the highest quality, affordable health services and experiences for our members and the communities we serve. But where does quality and safety fit in? It all starts with the overall organizational strategic plan where the quality and safety discipline is a key pillar.
Case Study
Lifespan - Brown University Health: Driving an Improved Quality & Safety Culture Among Frontline Staff
To elevate and promote an organizational culture of Quality & Safety on their journey to high reliability, Lifespan sought to educate nurses, physicians, and other frontline staff on the significance of safety in healthcare, Quality processes and how their work intersects with the organization’s Quality & Safety department.
Articles & insights
Read more about why advancing Quality & Safety is so important in healthcare.
SEP 18, 2024
HFMA’s Rick Gundling and Stephanie Mercado from the National Association for Healthcare Quality discuss how all entities within a healthcare …
Source: Healthcare Financial Management Association
SEP 11, 2024
Healthcare Quality is foundational to achieving the overarching goals of every care provider: improving population health, enhancing patient …
Source: Modern Healthcare
APR 26, 2024
When seeking a professional certification, the task of finding just the right certification can feel overwhelming because there are so many options …
Source: Becker’s Hospital Review, Nursing Channel
APR 5, 2024
The value of a quality department is reflected by its impact on Quality & Safety outcomes to stop harm upstream and prevent it from reoccurring …
Source: Becker’s Hospital Review
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