New NAHQ report quantifies return on investment for quality (ROI-Q)
June 2, 2025Share:
For the first time ever, NAHQ has quantified the financial return on investing in quality and patient safety (ROI-Q) refuting the false choice that quality must come at the expense of reducing cost. In fact, it demonstrates that the opposite is true: investing in the workforce to advance quality and safety produces impressive ROI-Q.
This groundbreaking report introduces a first-of-its-kind approach to affect a return on investment in quality — and offers a validated process to build workforce capabilities while driving measurable cost savings and revenue gains. The real-world results featured are from some of the largest health systems in the US and include 194% improvement in cost avoidance, 50% reduction in serious safety event rates and improvements in CMS star ratings.
To achieve Quality, Safety and Value, follow the NAHQ Framework
At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework, endorsed by Joint Commission, identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.
