New NAHQ report quantifies return on investment for quality
May 30, 2025Share:
For the first time ever, NAHQ has quantified the financial return on investing in quality and patient safety (ROI-Q) refuting the false choice that quality must come at the expense of reducing cost. In fact, it demonstrates that the opposite is true: investing in the workforce to advance quality and safety produces impressive ROI-Q.
This groundbreaking report introduces a first-of-its-kind approach to affect a return on investment in quality — and offers a validated process to build workforce capabilities while driving measurable cost savings and revenue gains. The real-world results featured are from some of the largest health systems in the US and include 194% improvement in cost avoidance, 50% reduction in serious safety event rate and improvements in CMS star ratings.
