Competency standards for Quality are needed now more than ever
Healthcare Quality is foundational to achieving the overarching goals of every healthcare provider: improving population health, enhancing patient experiences, controlling costs, and more. Yet we are not where we need to be – Why?
This op-ed in Modern Healthcare by NAHQ CEO Stephanie Mercado reveals new research uncovering vast disparity in how we define and deliver Quality and makes the case for why the time has come to advance a national workforce competency standard if we are to achieve Quality, and healthcare, excellence.
To achieve Quality, Safety and Value, follow the NAHQ Framework
At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework, endorsed by Joint Commission, identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.














