Becker’s Hospital Review | The ROI on quality: 7 stats to know
June 2025 Becker's Hospital Review
Becker’s Hospital Review highlights the strong return on investment in quality, featuring key findings from NAHQ’s groundbreaking ROI-Q Report. The data confirms that prioritizing quality—like CHRISTUS Health’s $15–20M annual gains and Kaiser Permanente’s 92% reduction in penalties—isn’t just ethical, it’s financially smart. Investing in workforce development and quality infrastructure drives better care and better business outcomes.
To achieve Quality, Safety and Value, follow the NAHQ Framework
At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework, endorsed by Joint Commission, identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.














