Becker’s Hospital Review | The ROI on quality: 7 stats to know

June 2025 Becker's Hospital Review

Becker’s Hospital Review highlights the strong return on investment in quality, featuring key findings from NAHQ’s groundbreaking ROI-Q Report. The data confirms that prioritizing quality—like CHRISTUS Health’s $15–20M annual gains and Kaiser Permanente’s 92% reduction in penalties—isn’t just ethical, it’s financially smart. Investing in workforce development and quality infrastructure drives better care and better business outcomes.

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nahq framework
NAHQ the Joint commission
To achieve Quality, Safety and Value, follow the NAHQ Framework

At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework, endorsed by Joint Commission, identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.