Click on each section to learn more and see related sessions.
Professional Engagement
Engage in the healthcare Quality profession with a commitment to practicing ethically, enhancing one’s
competence and advancing the field.
- Integrate ethical standards into practice
- Engage in lifelong learning
- Participate in activities that advance the profession
See Professional Engagement
Sessions
Quality Leadership and Integration
Advance the organization through collaboration, learning and communication. Lead the integration of quality
into the fabric of the organization to achieve objectives.
- Direct the Quality Infrastructure.
- Regulate the use of privileged or confidential information.
- Implement processes for engagement and teamwork.
- Create learning opportunities to advance the organization.
- Communicate effectively with different audience to achieve quality goals.
See Quality Leadership and
Integration Sessions
Performance and Process Improvement
Use performance and process improvement (PPI), project management and change management methods to support
operational and clinical quality initiatives.
- Implement standard PPI methods.
- Apply project management methods.
- Use change management principles and tools.
See Performance and
Process Improvement Sessions
Population Health and Care Transitions
Evaluate and improve healthcare processes and care transitions to advance the efficient, effective and safe
care of defined populations.
- Integrate PH management strategies into quality.
- Apply a holistic approach to improvement.
- Collaborate to improve care processes and transitions.
See Population health
and care transitions Sessions
Health Data Analytics
Leverage the organization’s analytic environment to help guide data driven decision making and inform
Quality improvement initiatives.
- Apply procedures for the governance of data assets
- Design data collection plans for key metrics and performance indicators
- Acquire data from source systems
- Integrate data from internal and external electronic data systems
- Use statistical and visualization methods
See Health data analytics Sessions
Patient Safety
Cultivate a safe healthcare environment by promoting safe practices, nurturing a just culture and improving
processes that detect, mitigate or prevent harm.
- Assess patient safety culture.
- Apply safety science principles and methods.
- Identify and report patient safety risks and events.
- Collaborate to analyze patient safety risks and events.
See Patient safety Sessions
Regulatory and Accreditation
Direct organization-wide processes for evaluating, monitoring and improving compliance with internal and
external requirements. Lead the organization’s processes to prepare for, participate in and follow up on
regulatory, accreditation and certification surveys and activities.
- Operationalize processes to support compliance with regulations and standards
- Facilitate continuous survey readiness activities
- Guide the organization through survey processes and findings
See Regulatory and accreditation
Sessions
Quality Review and Accountability
Direct activities that support compliance with voluntary, mandatory and contractual reporting requirements
for data acquisition, analysis, reporting and improvement.
- Relate current and emerging payment models to quality.
- Eexecute measure requirements
- Facilitate practitioner review activities
See Quality review and
accountability Sessions
