NEAHQ | Looking Back and Moving Forward: The Developmental Trajectory of Quality in Healthcare Over the Past Century and Implications for the Future
Date & time
- Start: May 29, 2025 @ 04:00 pm EDT
- End: May 29, 2025 @ 05:30 pm EDT
Your local time
Celebrate 50 years of NEAHQ with a look back over the major milestones in healthcare quality (Quality 1.0, 2.0, and 3.0) and then look ahead to Quality 4.0. This interactive presentation will include exercises in connecting your work to specific quality eras. When looking ahead to Quality 4.0 the tension between AI and humanism will be discussed and you will help make a case for AI or humanism, or perhaps both.
Objectives:
- Define quality assurance, quality control, quality improvement, and coproduction.
- Describe the three phases of historical phases of development in healthcare quality.
- Discuss how the three different phases of quality apply to real-world healthcare practice.














