Topics to be covered: Quality Leadership and Integration-Stakeholder engagement; identifying resource needs to improve quality. Performance and Process Improvement: Establish teams, roles, responsibilities, and scope. Patient Safety: Integrate safety concepts throughout the organization. Use safety principles ( e.g. human factors engineering, high reliability, high-performance teams, system thinking)
Change management in healthcare is essential for improving healthcare quality by enabling smooth transitions, reducing resistance, and ensuring sustained improvements. A well-planned approach to change benefits patients, providers, and the entire healthcare system, ultimately leading to better health outcomes and operational. Objectives: Participants will be able to: Explain why change is necessary to refocus on […]
The pressures on the healthcare industry, and especially Quality, are greater than ever. As the professional home for all who work in healthcare Quality & Safety, NAHQ is here for you. We have been monitoring the headlines and listening to you, the Quality community, to identify the greatest issues you are facing. During this timely and interactive […]
This foundational program is designed for those individuals who are new to healthcare accreditation/regulatory compliance. The focus will be on the Joint Commission processes, with introductory information on Centers for Medicare and Medicaid Services (CMS). This program is not a review of accreditation standards or Conditions of Participation.
Speaker(s): Colin P. West, MD, PhD, FACP Workforce burnout has become one of the most pressing challenges within healthcare organizations, directly impacting the well-being of healthcare professionals and the quality of care they provide. This 1-hour webinar will delve into the critical drivers of burnout, focusing on the key factors that contribute to both distress […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]
Join us at the AzAHQ 2025 Spring Conference to explore the latest advancements in digital health, human factors, compliance, and emerging health technologies. This event features expert speakers, interactive discussions, and practical insights to help you navigate the evolving landscape of healthcare innovation.
Celebrate 50 years of NEAHQ with a look back over the major milestones in healthcare quality (Quality 1.0, 2.0, and 3.0) and then look ahead to Quality 4.0. This interactive presentation will include exercises in connecting your work to specific quality eras. When looking ahead to Quality 4.0 the tension between AI and humanism will […]
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them and our latest program: Performance and Process Improvement when you join us for this free info session. You'll hear from NAHQ Senior Director, Professional Development […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony DuBose, PhD, MHI, RN, ANA\C Fellow Lean Six Sigma Black Belt Sharp HealthCare Change is constant in healthcare—and quality professionals are uniquely skilled in […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony DuBose, PhD, MHI, RN, ANA\C Fellow Lean Six Sigma Black Belt Sharp HealthCare Speaker(s): Angel Rivera, MSHS, CRT, LSSBB Performance Improvement Specialist | Quality and Patient […]
Positioning You For What’s Next NAHQ next is the premier industry event addressing the most urgent and important issues facing healthcare today. The 2 ½ day virtual event is packed with sessions featuring visionary healthcare leaders from top-tier organizations offering innovative, real-world solutions for how Quality & Safety can be activated to solve healthcare's greatest […]
A limited number of staff will be available from Dec. 22 — Jan. 2 and the office will be closed on Dec. 25 and Jan. 1.
If you have any questions, including those related to recertification, please reach out to our customer service team at info@nahq.org.
It may take up to 2 business days for the team to reply.
Currently, we are experiencing login issues with NAHQ accounts.
We are working to resolve the situation and appreciate your patience. If you are attempting to complete your CPHQ recertification,
please be advised that you will have until Monday, Jan. 6 at 11:59 p.m. CT to do so without incurring additional charges.
Remember, you must earn your CE credits by Tuesday, Dec. 31.
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NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?” The answer is no.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
