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NAHQ Learning Lab – Advanced Data Science for Healthcare Quality Improvement

Speaker(s): Mark Sendak, MD, MPP | Emily Sterrett, MD | Will Knechtle, MBA, MPH  Details: Healthcare delivery organizations (HDOs) are rapidly integrating artificial intelligence (AI) into clinical and operational workflows. However, many HDOs lack AI product lifecycle management capabilities, and the return-on-investment associated with AI implementation is highly variable. In this session, an interdisciplinary team of […]

NAHQ: CPHQ Virtual Instructor-Led Review Course

NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]

NAHQ: CPHQ Info Session – Prep and Exam FAQs | March 2025

Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success in advancing your career by earning the CPHQ: the only accredited certification in the profession of healthcare quality. Learn more about what it takes to […]

AzAHQ | The 6th Aim of Quality: A Deep Dive Nurse Film Experience

Explore the 6th aim of quality in healthcare, focusing on bringing light to health equity. This presentation will highlight the film journey of a healthcare quality professional and documentarian uncovering the real voices of registered nurses of African descent, lived experiences, and perceived barriers affecting access to high-quality care in the local and global community.

NEAHQ | Uncovering the Cause – Using Performance Improvement Tools for Root Cause Analysis in Healthcare

Root Cause Analysis plays a critical role in improving patient safety and care quality. Join us to learn how performance improvement tools are applied to identify and address the root causes of specific hospital-related issues through case studies. Participants will be able to: • Understand the Importance of Root Cause Analysis (RCA • Explore Key […]

NAHQ Learning Lab – Advancing Patient Safety: Insights to Meet Leapfrog Standards

Speaker(s): Ted Donnelly, BSN, MHA, CPHQ | Missy Danforth  This session will review the competencies of the Patient Safety Domain of the Healthcare Quality Competency Framework and discuss ways to actualize these competencies to improve your organization’s safety practices which are reflected in the Leapfrog Hospital Survey. The 2025 Leapfrog Survey opens on April 1st, and […]

Transforming Healthcare Quality with NAHQ’s Workforce Accelerator®

Learn how NAHQ’s data-driven solution results in improved healthcare outcomes, safety, and delivers millions back to the bottom line for organizations like yours. Find out how this flexible, scalable solution will help your organization activate the industry standard Healthcare Quality Competency FrameworkTM. Hear from an organization that has achieved impressive results, and have the opportunity […]

Free

OrAHQ | Smart Design, Better Outcomes: The Power of Human Behavior

Topics to be covered: Quality Leadership and Integration-Stakeholder engagement; identifying resource needs to improve quality. Performance and Process Improvement: Establish teams, roles, responsibilities, and scope. Patient Safety: Integrate safety concepts throughout the organization. Use safety principles ( e.g. human factors engineering, high reliability, high-performance teams, system thinking)

NEAHQ | Tools to Manage Change: Barriers to Success

Change management in healthcare is essential for improving healthcare quality by enabling smooth transitions, reducing resistance, and ensuring sustained improvements. A well-planned approach to change benefits patients, providers, and the entire healthcare system, ultimately leading to better health outcomes and operational. Objectives:  Participants will be able to: Explain why change is necessary to refocus on […]

Advizor1 LLC | Accreditation Foundation 101

This foundational program is designed for those individuals who are new to healthcare accreditation/regulatory compliance. The focus will be on the Joint Commission processes, with introductory information on Centers for Medicare and Medicaid Services (CMS). This program is not a review of accreditation standards or Conditions of Participation.

NAHQ Learning Lab – Reducing Healthcare Workforce Burnout: Strategies for Well-Being, Thriving, and Quality Care

Speaker(s): Colin P. West, MD, PhD, FACP Workforce burnout has become one of the most pressing challenges within healthcare organizations, directly impacting the well-being of healthcare professionals and the quality of care they provide. This 1-hour webinar will delve into the critical drivers of burnout, focusing on the key factors that contribute to both distress […]

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