Individual training

NAHQ has everything you need to level up — on-demand courses, training and resources packed with insights you can actually use. We’ll give you the tools and confidence to show your value as a healthcare Quality professional.

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Continuing education products that inform and inspire

Free to all members, NAHQ offers continuing education resources that keep you informed, up-to-date and inspired at every stage of your career.

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Learning Labs

Up-to-the minute Quality & Safety topics are delivered in informative, hour-long live and on-demand webinars. Every Learning Lab offers CPHQ CE credit and are free for NAHQ members. 

New Learning Labs are added throughout the year, so check back often. 

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JHQ Article With Quizzes

Earn CPHQ CE credit through your subscription to the Journal for Healthcare Quality by reading peer-reviewed articles and then scoring at least 80% on a related quiz. 

1 CPHQ CE credit is awarded for each article. 

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Training products that instruct and empower

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HQ Solutions

An invaluable textbook, aligned with the NAHQ Healthcare Quality Competency Framework™, that serves as a desk reference for your healthcare Quality library or an essential resource to prepare for the CPHQ exam.

  • Offers both theory and practical tools needed for delivering safe, reliable and cost-effective care
  • Covers important and evolving topics including quality review and accountability, regulatory and accreditation, and population health and care transitions
  • Provides key point summaries and suggested reading for each section
  • Includes an extensive glossary and list of acronyms that serve as a dictionary for important terms

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HQ Principles: Across the Healthcare Continuum

Appropriate for those new to Quality or seeking a refresher, this online course serves as an introductory guide about fundamental Quality & Safety principles, methodologies and concepts.

  • Provides case studies demonstrating healthcare improvement projects and use of Quality tools across the care continuum
  • Shares information on data visualization tools
  • Includes a downloadable participant workbook

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HQ Concepts in Healthcare Quality & Safety for Frontline Staff

Appropriate for frontline, administrative, clinical and Quality adjacent staff as well as board members, this one-hour online course teaches basic techniques to complete a cycle of improvement, attain sustainable change in processes and articulate improvements made. Topics include:

  • Principles of Quality improvement
  • Quality improvement processes and methods
  • Data-driven decision making
  • Teamwork at all levels
  • Putting it all together: driving healthcare Quality into the future

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Ethics in Healthcare Quality

An online course exploring the bridge between ethical concepts and healthcare Quality to improve decision-making and promote more successful outcomes across the care continuum.

  • Establishes firm knowledge around terms that drive ethics in healthcare Quality
  • Explains why business ethics are important for driving healthcare Quality and successful outcomes
  • Describes organizational processes and procedures to raise questions and report ethical dilemmas and events

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NAHQ events: learn, grow, connect

As a key industry leader, we want to help you become a ‘Force for Quality’ at your organization. Access the latest best practices, research and innovations through live and online events.

  • Learn from visionary leaders
  • Network with healthcare Quality peers
  • Discover the most effective ways to improve healthcare delivery and outcomes

NAHQ Professional Assessment

Our assessment offers you a way to identify your career development opportunities aligned to the industry-standard Healthcare Quality Competency Framework.

An Annual subscription allows you to

  • Download and print your personalized assessment results with your complete domain behaviors and numerical scores
  • View in aggregate how others responded to the assessment and filter these results based on a variety of different attributes
  • Build your professional development plan and access additional resources
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What professionals have to say about NAHQ individual training

This program is very well done. Organized. I love the case scenario and practice questions. I really liked the graphs and questions around interpreting the data. Excellent!
Crystal V.
CPHQ online review course participant

This course is relevant to healthcare Quality as it is today. I feel that it would be a good course for those new to Quality as it is a good refresher for those who have been in Quality for a number of years. I feel it covered all aspects, methodology and tools used.
Tana P.
HQ Principles: Across the Continuum participant

Individual training: facts & figures

40+

NAHQ products offered

8,600+

Professional assessments taken

43,000+

Number of times the CPHQ online review course has been viewed in 2024

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To achieve Quality, Safety and Value, follow the NAHQ Framework

At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.

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Want to learn about the CPHQ®?

Find out more about the only accredited certification in healthcare Quality.

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