Apply for the CPHQ® Exam

The CPHQ exam is offered in-person and online.

Take the next step: apply for the CPHQ exam

The CPHQ exam is offered in-person and online, with a live remote proctor. The online and in-person testing environments for the CPHQ exam offer the same level of rigor and security. The general policies are similar but there is additional information you need to know for the proctored online exam option.

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About the exam

The CPHQ exam covers the following:

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Health data analytics

Includes design and data management; measurement and analysis

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Patient safety

Includes assessment and planning; implementation and evaluation

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Quality review and accountability

Includes clinical practice guidelines, documentation, patient experience and applying best practices from Quality-related organizations

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Regulatory and accreditation

Includes evaluating, monitoring, and improving compliance with organizational requirements and evaluating accreditation, certification and recognition options

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Quality leadership and integration

Includes strategic planning, stakeholder engagement and teamwork

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Performance and process improvement

Includes identification of improvement opportunities, implementation and evaluation

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Population health and care transitions

Includes health management strategies, analyzing and identifying opportunities for improvement in care transitions

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Before you apply: understand the exam policies

Read the Domestic Handbook or International Handbook to review the exam policies and procedures.

Learn about your responsibilities as a CPHQ candidate.

Know Your Responsibilities

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How to apply

To begin the application process, you’ll need to create a free NAHQ account and apply for the exam by following the prompts in the My Certification section. Be sure to register using the name on your valid, government-issued photo ID.
Login To Apply

Where will you take the exam?

United States

Review the U.S. CPHQ Candidate Handbook for all guidelines and information before applying for the exam. The CPHQ exam is offered throughout the year at more than 100 U.S. computer testing centers and online with a remote proctor.

NAHQ member rate: $519
Nonmember rate: $619

Log in to apply or select “Create an account” to get started.

International (outside the United States)

Review the International CPHQ Candidate Handbook for all guidelines and information before applying for the exam. The CPHQ exam is offered four times a year in many international testing centers and online with a remote proctor.

Applications for each window must be submitted no later than 11:59 pm CT by the application deadlines. The time shown is in Central Time. Please use this helpful time zone converter to see when the deadline is for you.

Exam Window and Registration Deadlines

  • Exam Window: February 2-22, 2025
    • Application Period: October 28-January 27, 2025
  • Exam Window: May 4-24, 2025
    • Application Period: January 28-April 30, 2025
  • Exam Window: August 3-23, 2025
    • Application Period: May 1-July 28, 2025
  • Exam Window: November 2-22, 2025
    • Application Period: July 29-October 27, 2025

Cost

NAHQ member rate: $579
Nonmember rate: $679

Log in to apply or select “Create an account” to get started.

Paying for the CPHQ exam

There are two options for paying your exam fees.

Credit card
You will receive confirmation of your application and can schedule your CPHQ exam directly within your NAHQ account under My Certification.
Check
Complete and mail the registration form and a check for the exam fee plus the $25 check processing fee to:
NAHQ
8600 W Bryn Mawr Ave Ste 710 N
Chicago, IL 60631

Questions about the application process?

We’re here to help. Contact us with your questions. After you apply for the CPHQ exam, you can schedule your exam directly through your NAHQ account under My Certification.

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How to schedule

Once you’ve applied for the CPHQ exam, you can schedule your exam within your NAHQ account under My Certification > Test Portal.

If you need assistance with scheduling, contact PSI’s customer support.

For US: 1-844-267-1017
For international: 1-617-564-9052

 

Schedule Now

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Your score

If you test in the United States, you will receive your unofficial score report immediately following your exam.

If you test outside the United States, you will receive your score report via email and 8-12 weeks following the close of the window you’ll get an email with how to access your score.

NAHQ will send an email with instructions on how to claim your digital CPHQ badge and print your certificate after you pass the exam.

CPHQ application FAQ

How do I update my name on my NAHQ account to match my legal identification for my exam?
  • You submit your legal name, as it appears on your valid, government-issued photo ID, at the time of your application for the CPHQ exam.
  • If you do not submit your correct legal name on your application, you may contact NAHQ to request a name change by completing this form at least five days before your scheduled exam.
  • If you do not submit this request at least five days prior to your scheduled exam, you may be subject to a name change fee.
Once I apply, how long do I have to schedule and sit for my exam?
  • If you are located within the United States, you will have 90 days from your application date to take the CPHQ exam.
  • If you are located outside of the United States, you applied to sit for the CPHQ exam during a specific testing window and will be required to take the exam during that timeframe.
When is the exam offered?
  • If you are located within the United States, the exam is offered 365 days a year, besides major U.S. holidays.
  • If you are located outside of the United States, you can sit for the exam during one of our testing windows.
  • Current testing windows and application periods are listed on the Application page.
Where can I take the exam?
  • The CPHQ exam can now be taken online with a remote proctor, or at a test center.
  • You can check availability via the PSI website for online or in-person testing before applying for the exam.
  • Please keep in mind that test center availability is on a first-come, first-served basis.
  • The available test dates and time are displayed in real time and the availability of your preferred test dates and times cannot be guaranteed until you have completed the scheduling process.
  • Learn more about the option to take your exam online and assess if this option is right for you.
How do I reschedule my exam online?
  • You may reschedule your exam date/time as many times as you would like within your exam eligibility window. However, you must reschedule your examination at least 48 hours in advance of your exam date.
  • You can schedule or reschedule your upcoming exam appointment directly through your NAHQ account with the following steps:
    1. Within your NAHQ account, select My Certification
    2. Select the button labeled Test Portal
    3. You will be redirected to our testing vendors site
    4. From here, follow the prompts to reschedule or cancel your upcoming exam appointment
If I have a disability, what accommodations do you make during testing?
  • NAHQ’s exam administrator, PSI, complies with the Americans with Disabilities Act (ADA) and strives to ensure that no individual with a disability—as defined by the ADA as a person who has a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment or a person who is perceived by others as having such an impairment—is deprived of the opportunity to take the examination solely by reason of that disability.
  • PSI will provide reasonable accommodations for candidates with disabilities.
  • To request an accommodation, please complete this form.
  • You can also contact PSI’s Accommodations Department at examaccommodations@psionline.com or 1.800.733.9267, ext. 6750.
  • Please refer to the Domestic Candidate Handbook and the International Candidate Handbook for more information on this process.
Due to circumstances, I can no longer take the CPHQ exam within my designated timeframe. Can I request additional time to schedule and take the exam?
  • An extension may be requested due to the following circumstances:
    • You have been impacted by a natural disaster within the last 30 days.
    • You have experienced a major life event (death in the family, unplanned surgery, etc.) within the last 30 days.
  • In order to be considered for additional time to take your exam, your request must be received within your exam eligibility timeframe.
  • If any of the above criteria apply to you, you may request a maximum 90-day extension using the form below:
    • You must complete this form at least five (5) business days before your scheduled exam and/or before your exam eligibility expires.
    • If you do not submit this form within the designated timeframe, your request will be denied.
    • Submitting an extension request form can only be submitted ONCE per paid application.

Exam Extension Form

How do I schedule my exam online?
  • After you’ve applied and paid for the CPHQ exam, you can schedule your exam directly through your NAHQ account with the following steps:
    1. Within your NAHQ account, select My Certification
    2. Select the button labeled Test Portal
    3. You will be redirected to our testing vendors site
    4. From here, follow the prompts to schedule your exam
What is the passing score?
  • The CPHQ exam is scored on a scale of 200 to 800, with 600 being the passing score. For more information on scaled scoring and how it is applied to the CPHQ exam, please review this document for more information

Want to learn about the CPHQ®?

Find out more about the only accredited certification in healthcare Quality.

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