Learning Lab: Inseparable Link Between Quality and Operations

Speaker: Megan Gillespie, MBA MSN RN NE-BC

Inseparable Link between Quality and Operations
In this webinar, "Inseparable Link between Quality and Operations: Leveraging High-Reliability and Change Management," Megan will share Kaiser Permanente's re-imagined approach to operational efficiency and care coordination leveraging the principles of high-reliability, improvement science, and integrating a change management strategy into our Patient-Centered Clinical Transformation journey resulting in a 30% reduction in total harm (78 patients protected, 729 days avoided and $1.5 million dollars in savings), as well as a 40% improvement in Emergency Department to admitted bed placement, 0.25 reduction in Length of Stay and top KP Large Hospital HCAHPS performer.

Learning Objectives:

  • Developed tiered huddles that improve quality outcomes
  • Establish an inseparable link between hospital operations and clinical quality
  • Integrate change management strategy with improvement science
  • Implement High-Reliability principles to improve operational and quality outcomes
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More details

Price
  • $0.00 - Members
  • $39.00 - Nonmembers

Continuing education credits
  • 1.00 CPHQ
  • 0.00 CNE
  • 0.00 ACHE
  • 0.00 CME

Domains
  • Performance and Process Improvement

Product information
  • Learning Labs
  • On-demand

Subscription terms
  • 12 Months

 

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