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Joint Commission Accreditation 360: Experiences With a New Survey Process

• 11/18/26 - 11/18/26
• 04:00 pm - 05:30 pm CT

With its Accreditation 360 initiative, Joint Commission has changed key elements of the survey process. Learn how one hospital navigated these changes and how you can apply lessons learned to...

Practical Testing of AI in Improvement

• 12/10/26 - 12/10/26
• 11:00 am - 12:00 pm CT

Explore the intersection of healthcare improvement and artificial intelligence (AI), including key challenges in integrating AI into improvement activities. Participants will apply practical PDSA tests using AI chatbots and develop...

Learning Lab: Navigating Risk in Healthcare Quality and Safety

• 10/01/26 - 10/01/26
• 01:00 pm - 02:00 pm CT

Speakers: Carolyn Bailey, CPHRM, CHSP, DFASHRM Administrative Director, Risk Management, Blessing Corporate Services Brenda Barton, MSN, RN, CCM Administrative Director Quality & Patient Safety, Blessing Corporate Services Description: Healthcare quality...

Your Next Step in Healthcare Quality Starts Here 

Healthcare quality is both a profession and a discipline grounded in continuous learning, growth and improvement. As healthcare evolves, those of us who work in quality and safety — essentially all of us — must continually...

NAHQ Earns Two National Honors for Micro-Credentials Portfolio

Organization recognized by ASAE and Brandon Hall Group for innovation, impact and excellence in healthcare workforce development CHICAGO August 20, 2026 — The National Association for Healthcare Quality (NAHQ) has...

Hero Components

Training + Education Learn something new every day. Delve into our trusted portfolio of educational and training materials, and you’ll see how they help equip professionals to thrive in the...

JHQ 325: Lessons Learned From the COVID-19 Pandemic: Preparing for Emerging Threats

Earn CPHQ Continuing Education credit through your subscription to the Journal for Healthcare Quality (JHQ). Read the JHQ CE article, score at least an 80% on the post-test and complete...

Alexsandra Davood

Alexsandra Davood brings a people-first approach to her role at NAHQ, combining executive support, operations, communications, and project management expertise to help drive organizational success. Prior to joining NAHQ, she...

NAHQ Strengthens Executive Leadership Team with Two Key Appointments to Accelerate Strategic Growth and Enterprise Readiness

CHICAGO August 10, 2026 — The National Association for Healthcare Quality (NAHQ) today announced two executive leadership appointments that strengthen its ability to advance healthcare quality through innovation, workforce development, and...

The Future of Healthcare Quality Depends on Continuous Capability-Building

Healthcare professionals – and especially those who work in quality and safety – are being asked to lead through relentless change and complexity. So, the question becomes, has our approach to building capabilities changed with it? For...

On-Demand Learning Lab Part 2: Making Sense of Safety Events: From Reporting to Action

Speaker/s: Carla Snyder, MHA, MT(ASCP)SBB Executive Director Nebraska Coalition for Patient Safety Description: Once a safety event or near miss occurs, the real challenge becomes making sense of what happened and deciding...

How to Run a Rapid Performance Improvement Workshop

• 09/18/26 - 09/18/26
• 12:00 pm - 01:00 pm CT

Join us to: Define and scope the right problem to maximize impact Strengthen communication strategies to drive alignment and engagement Lead each stage of the RPIW with confidence Establish post-...

Celebrating 50 Years of Leadership. Shaping What’s Next.

This year, our NAHQ community reaches an extraordinary milestone—50 years of advancing healthcare quality. For five decades, we’ve championed the professionals who improve care, elevate patient safety, and strengthen healthcare...

NEW CPHQ Prep-to-Exam Bundle

One comprehensive purchase. One great price. This comprehensive and cost-effective offering will help you progress from preparation to examination, all with one purchase. All for one great price. This bundle...

Robert Merrell

Robert is a market-driven product executive with more than 26 years of experience identifying growth opportunities, translating customer needs into innovative solutions, and building product portfolios that deliver sustainable business...

Jeff Allyn

Visionary Global Growth Architect with over 25 years of experience building and scaling companies across diverse markets. Jeff specializes in driving significant revenue growth, operational excellence, and profitability within both...

Christen Pacton-Garcia

Christen is an accomplished HR professional with more than 25 years of progressive experience supporting organizations across diverse industries and organizational sizes. She brings broad expertise across human resources, including...

On-Demand Learning Lab Part 1: Preventing Harm Before It Happens With Proactive Patient Safety Tools

Speaker/s: Sherri Hobbs-Messick MSM, MSN, RN, CPHQ, CPPS Chief Quality, Safety and Experience Officer University of Maryland Medical Center Maggie Kane, RN Senior Director of Patient Safety University of Maryland Medical...

Learning Lab Part 3: Turning Safety Learning into Sustained Improvement

• 08/19/26 - 08/19/26
• 12:00 pm - 12:30 pm CT

Speaker: Dr. Panissa Caldwell, DHA MHA BSN RN CSHA Senior Director of Clinical Operations Novant Health Description: Improving patient safety does not stop at identifying risks or responding to events....

Grace Wright

Grace serves as Executive Assistant and Office Coordinator, providing comprehensive support to the Cheif Strategy & Innovation Officer and overseeing daily office operations. Grace is passionate about organization, efficiency, and...