Learning Lab: Crisis Command Culture and Healthcare Quality Staff
Share:
The primary purpose of a crisis command culture is the ability to make good decisions rapidly, and coordinate and communicate activities and information efficiently. As Healthcare Systems and Hospitals adopt this culture as part of their COVID-19 response, they have learned that one top characteristic of an effective incident command structure is assigning staff members to leadership roles based on skillset and experience, and that healthcare quality professionals are uniquely suited to be successful in these roles.
During this session, you will:
• Learn how a crisis command culture helps coordinate activities and communication through strong structure and effective leadership.
• Learn why healthcare quality professionals are well-suited for incident command roles.
• Learn how NAHQ's competencies framework ensures that healthcare quality professionals have the skills needed to effectively lead organizations through a crisis response.
Speaker: Nidia Williams, PhD MBB CPHQ FNAHQ
Policies, Permissions, and Technical Requirements
Refund/Cancellation Policy
NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact our customer service at 847.375.4720 or info@nahq.org with questions prior to purchase.
Technical Requirements
For on-demand web based products: Web browser and internet connection; pop-up windows enabled; Adobe flash player; computer equipped with audio output (speakers or headphones).
Permission Requests
For permission requests or proper usage information, contact us at info@nahq.org or write to the publisher at the address below:
National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631
Copyright
Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.
More details
