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Latest Past Events

AI-Powered Insights: Redefining Patient Experience Analysis

Learn how artificial intelligence tools can improve quantitative and qualitative analysis of patient experience data. Objectives: Participants will be able to describe the benefits and drawbacks of using AI in […]

NAHQ Learning Lab – What Does Good Quality Mean to You?

Speaker: Tanya Stinson, MHQS, CMBB, MCBA, CRP  This presentation will discuss the use of the Voice of Customer tool, along with Lean and Six Sigma methods to eliminate wastes, errors, and […]