NAHQ Learning Lab – Driving Change in Healthcare Part 2: Applying Change Leadership in Action

Date & time

  • Start: July 23, 2025 @ 12:00 pm CT
  • End: July 23, 2025 @ 01:15 pm CT

Your local time

Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS

Director of Quality, Patient Safety and Clinical Performance Improvement

Suburban Hospital, Johns Hopkins Medicine

Principle Staff Armstrong Institute for Patient Safety and Quality

Speaker(s): Briony DuBose, PhD, MHI, RN, ANA\C Fellow

Lean Six Sigma Black Belt

Sharp HealthCare

Speaker(s): Angel Rivera, MSHS, CRT, LSSBB 

Performance Improvement Specialist | Quality and Patient Safety 

Suburban Hospital, Johns Hopkins Medicine 

This session is part #2 in a 3-part series. This webinar will focus on practical approaches to leading people through complex change. Participants will explore how to identify key change management practices, recognize and respond to different types of resistance, and understand the human dynamics that influence change efforts. Through real-world examples and actionable insights, this session will help attendees foster alignment and engagement across teams. 

This learning lab is part #2 of a 3-part series. Each webinar can be attended individually, but for the most comprehensive experience, we encourage participants to register for the full series on Driving Change in Healthcare. 

 Learning Outcomes: 

  • Identify key practices that support successful change management. 
  • Match appropriate strategies to different types of resistance to change. 
  • Describe key elements that influence the human side of change. 

By becoming a NAHQ member, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.

Member/non-member price
  • $39.00 - Nonmembers

Continuing education credits
  • 1.25 CPHQ

Domains
  • Performance and Process Improvement

 

Register