Workforce Accelerator®
Workforce Accelerator is a scalable, data-driven program designed to systematically build workforce capabilities and help drive measurable cost savings and revenue gains. Real-world results validate measurable increases in health outcomes, significant return on investment with cost savings and revenue gains in the millions and improvements in Quality & Safety.
Find out how Quality workforce development delivers measurable ROI
Why Workforce Accelerator?
The workforce is the greatest investment organizations make in healthcare. Yet because Quality has evolved organically over the years, professionals have been trained differently – or worse – not at all in Quality. Organizations should take a more strategic and standardized approach to team development.
NAHQ’s industry-validated Healthcare Quality Competency Framework™ serves as the standard, defining the domains, competencies and skills necessary for high-functioning Quality organizations, teams and individual contributors.
NAHQ’s market-validated Workforce Accelerator program actives the Framework, providing a roadmap to optimize performance, AND improve clinical and financial outcomes.
What Workforce Accelerator can do
Workforce Accelerator activates the NAHQ Healthcare Quality Competency Framework through a structured, customizable data-driven process to:
- Understand the organization’s unique Quality & Safety objectives
- Assess the workforce of an organization to determine who is doing what type of Quality & Safety work, at what level, aligned to the Framework
- Define the desired state of roles and responsibilities for each employee and for teams
- Address gaps via individualized professional development plans and skilling
- Reassess the workforce to measure personal performance improvement and alignment
- Measure organizational impact and ROI
NAHQ has developed an ROI Estimator that can assess the value Workforce Accelerator can bring to your organization and estimate the possible impact and ROI.
The impact of Workforce Accelerator
The return on investment is reflected in our outcomes. We are seeing really strong performance in our hospital Leapfrog safety grades, reductions in our hospital acquired conditions, meeting our safety targets, and seeing positive employee engagement scores within my team and across the entire region.
The return on investment is reflected in our outcomes. We are seeing really strong performance in our hospital Leapfrog safety grades, reductions in our hospital acquired conditions, meeting our safety targets, and seeing positive employee engagement scores within my team and across the entire region.NAHQ’s Workforce Accelerator helped CHRISTUS advance its Quality management program and has resulted in measurable changes all the way to the bedside. Our CMS and Leapfrog scores are dramatically improved, patients are safer and costs are avoided.
Meet your organizational objectives
Discover the types of outcomes Workforce Accelerator can help you achieve – from meeting safety targets to positive employee engagement.
Find funding by finding savings
Learn about Kaiser Permanente’s innovative approach to funding Workforce Accelerator without increasing total costs.
Get a return on Quality
Hear how investing in Quality delivers returns in business, in patient care, in employee engagement… and even joy in work.
Informative webinar
Quality isn't a cost. It's an investment with strong ROI for patients and the bottom line.
See the impressive outcomes Kaiser Permanente was able to achieve through Workforce Accelerator and learn how you can make the case to invest in Quality at your organization.
Read the case studies that make the case for Workforce Accelerator
Kaiser Permanente
Creating High Functioning Teams to Deliver Quality Excellence
Aligning leaders, advancing teams, improving outcomes
KP partnered with NAHQ to take charge of reengineering quality teams and elevating their performance with a goal of improving employee engagement without compromising on quality & safety for patients. Using NAHQ’s Workforce Accelerator, opportunities were identified to elevate, coordinate and streamline employee performance. The results – significant improvements in safety, quality, employee engagement and the balance sheet.
CHRISTUS Health
Talking Quality to the Next Level with Workforce Accelerator
Building teams, reducing harm, saving millions
Recognizing there was variability in the Quality team workforce competencies across the system, CHRISTUS sought a solution that would ensure Quality management professionals consistently understood how to fully utilize their skill sets, comprehend critical data and translate it to support bedside leaders. CHRISTUS engaged NAHQ to implement the Healthcare Quality Competency Framework through Workforce Accelerator.
Your NAHQ Navigator will guide you, step by step
Every Workforce Accelerator engagement has a dedicated Navigator, an expert in every aspect of the program, guiding you through the structured process
Initiate
- Intake session to understand your goals and calibrate process to your organization’s unique needs
- Framework orientation session, including review of 486 skill sets
- Launch event ensures all participants understand the program
Assess
- Professional Assessment deployed to understand the type of work being done and at what level
- Summary report aggregates all data into an organization-level report benchmarked to the NAHQ Framework
- Individual reports provided to managers to share 1:1 with participants
Plan
- Operational expectations set with role expectations aligned to the Framework
- Gap summaries provided identifying current state to expectation
- Upskilling strategy developed by role and aligned to organizational goals
- Individualized upskilling plans provided to each participant
Activate
- Upskilling plans activated with option for a comprehensive professional development subscription with Group Membership
- Upskilling roadmap progress tracked and adjusted as needed
- Summary review of engagement goals and project recap analysis
An award-winning program
The Workforce Accelerator solution received a 2022 Power of Associations Silver Award from the American Society of Association Executives (ASAE).
This is the third time ASAE has awarded NAHQ with this accolade and signifies NAHQ’s commitment and fortitude to advance the idea that the Quality & Safety workforce should be better supported, so they can be better leveraged.
To achieve Quality, Safety and Value, follow the NAHQ Framework
At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This twice-validated Framework, endorsed by Joint Commission, identifies the domains that define Quality and the industry standard competencies required to effectively advance Quality and advance healthcare.
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Put Workforce Accelerator to work for your organization
Learn more about our structured, scalable program to help level up your team and reduce variability across team, sites, and entire systems.
