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Lifespan

Improving Quality & Safety Culture Among Frontline Staff The need: Lifespan (now Brown University Health) is an integrated academic health system in Rhode Island with more than 15,000 employees. As...

National Association for Healthcare Quality Proves a Financial Return to Investing in Quality

Real world results from top health systems demonstrate validated process to build workforce capabilities that drive measurable cost savings and improved healthcare outcomes CHICAGO (May 30, 2025) – The National...

New NAHQ report quantifies return on investment for quality

For the first time ever, NAHQ has quantified the financial return on investing in quality and patient safety (ROI-Q) refuting the false choice that quality must come at the expense...

Driving Healthcare Transformation Through Performance and Process Improvement

As we navigate the halfway point of what is undeniably a year of unprecedented transformation in healthcare, my commitment to honing my skills and prioritizing professional development remains steadfast. A...

NAHQ Micro-Credentials: Performance and Process Improvement

Transform healthcare quality through NAHQ’s Micro-Credential program in Performance and Process Improvement (PPI). This interactive eLearning program equips you to confidently lead sustainable improvement by integrating essential methodologies like PDCA...

new MC page

Delve deeper into the areas of Quality you need to know most with this growing portfolio of multi-media, on-demand programs designed to help you gain proficiency within individual domains of...

Building Community Through a Shared Commitment to Healthcare Quality & Safety

A core strength of being part of the healthcare Quality ecosystem, especially through NAHQ, is our association’s unwavering commitment to cultivating a strong community within the healthcare industry, specifically the...

User Dashboard

View your latest notifications and snapshots of your profile. Personal Profile Login Information Organization CPHQ Certification Membership Team Training Professional Assessment Events Learning Products Shop entire Catalog CPHQ Prep CPHQ...

HQW Home

Healthcare Quality Week (HQW), brought to you by NAHQ, is a dedicated time to celebrate the discipline and raise awareness of the positive impact those working in healthcare quality and...

NAHQ Next Home

NAHQ next, a multi-day virtual event that addresses the most urgent and important issues facing healthcare today, offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality...

OrAHQ | Smart Design, Better Outcomes: The Power of Human Behavior

• 04/24/25 - 04/24/25
• 12:00 pm - 01:00 pm CT

Topics to be covered: Quality Leadership and Integration-Stakeholder engagement; identifying resource needs to improve quality. Performance and Process Improvement: Establish teams, roles, responsibilities, and scope. Patient Safety: Integrate safety concepts...

Learning Lab – Advancing Patient Safety: Insights to Meet Leapfrog Standards

Speaker(s): Ted Donnelly, BSN, MHA, CPHQ | Missy Danforth This session will review the competencies of the Patient Safety Domain of the Healthcare Quality Competency Framework and discuss ways to actualize...

NAHQ Insider Live – April 2025

The pressures on the healthcare industry, and especially Quality, are greater than ever. As the professional home for all who work in healthcare Quality & Safety, NAHQ is here for you. We...

NAHQ Insider Live April 2025

• 04/30/25 - 04/30/25
• 12:00 pm - 01:00 pm CT

The pressures on the healthcare industry, and especially Quality, are greater than ever. As the professional home for all who work in healthcare Quality & Safety, NAHQ is here for you. We...

AzAHQ | Emerging Technology and Tools: What Are the Risks?

• 05/16/25 - 05/16/25
• 08:00 am - 04:00 pm CT

Join us at the AzAHQ 2025 Spring Conference to explore the latest advancements in digital health, human factors, compliance, and emerging health technologies. This event features expert speakers, interactive discussions,...

Quality as the Engine for Sustainable Healthcare Success

Last week’s powerful message from NAHQ’s CEO, Stephanie Mercado, “Beware the false choice between advancing your Quality mission and your margin,” resonated deeply within the healthcare community and with me....

JHQ 312: State-Level Hospital Quality in the United States: Analyzing Variation and Trends from 2013 to 2021

Earn CPHQ Continuing Education credit through your subscription to the Journal for Healthcare Quality (JHQ). Read the JHQ CE article, score at least an 80% on the post-test and complete...

Tanya Dilulio

Tanya has 25+ years of experience in business, education, and VC-backed startups, specializing in B2C growth, product lifecycle management, program development, and strategic partnerships. She has successfully scaled domestic and...

Beware of the false choice between advancing your Quality mission and your margin

Bring impactful solutions to your leaders Financial pressures in healthcare are not new. But in today’s rapidly evolving environment, the pressure is on to act quickly and decisively to address...

Professional Assessment for Workforce Accelerator Participants Terms of Use

The National Association for Healthcare Quality (“NAHQ,” “we,” “us,” or “our”) agreed to provide you with access to and use of NAHQ’s Professional Assessment pursuant to an agreement with your...