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DTSTART;TZID=America/New_York:20250731T130000
DTEND;TZID=America/New_York:20250731T140000
DTSTAMP:20260403T131923
CREATED:20250716T161539Z
LAST-MODIFIED:20250716T203808Z
UID:33535-1753966800-1753970400@nahqdev.exemplifi.io
SUMMARY:The Hybrid Measure Reboot: What’s Changed\, What’s Next\, and Why It Matters
DESCRIPTION:CMS is moving full speed with mandatory Hybrid Hospital-Wide Readmission and Mortality measures\, bringing revised specs\, CCDE rules\, and mapping requirements your teams must tackle now. This webinar breaks down what’s new\, what’s critical\, and how Hybrid measures fit into models like TEAM. Learn how to align your workflows and strategy to stay compliant\, avoid penalties\, and prepare your organization for the future of Hybrid reporting.
URL:https://nahqdev.exemplifi.io/event/the-hybrid-measure-reboot-whats-changed-whats-next-and-why-it-matters/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250730T120000
DTEND;TZID=America/Chicago:20250730T124500
DTSTAMP:20260403T131923
CREATED:20250701T163042Z
LAST-MODIFIED:20250701T163458Z
UID:33414-1753876800-1753879500@nahqdev.exemplifi.io
SUMMARY:NAHQ next 2025 Info Session
DESCRIPTION:Positioning You For What’s Next \nNAHQ next is the premier industry event addressing the most urgent and important issues facing healthcare today. The 2 ½ day virtual event is packed with sessions featuring visionary healthcare leaders from top-tier organizations offering innovative\, real-world solutions for how Quality & Safety can be activated to solve healthcare’s greatest challenges. All content is aligned to the industry-standard Healthcare Quality Competency Framework and offers 30+ CPHQ CE. \nJoin us for a live info session and learn more about why you can’t miss NAHQ next and how to make the most out of your experience. Whether you are planning to attend as an individual or send a group\, this info session will answer your questions.
URL:https://nahqdev.exemplifi.io/event/nahq-next-2025-info-session/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2024/11/NAHQ_SearchImage_Product_NAHQ_next.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250723T120000
DTEND;TZID=America/Chicago:20250723T131500
DTSTAMP:20260403T131923
CREATED:20250603T182645Z
LAST-MODIFIED:20250716T080528Z
UID:32818-1753272000-1753276500@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Driving Change in Healthcare Part 2: Applying Change Leadership in Action
DESCRIPTION:Speaker(s): Samantha Crandall\, PhD\, RN\, CPHQ\, CPPS \nDirector of Quality\, Patient Safety and Clinical Performance Improvement \nSuburban Hospital\, Johns Hopkins Medicine \nPrinciple Staff Armstrong Institute for Patient Safety and Quality \nSpeaker(s): Briony DuBose\, PhD\, MHI\, RN\, ANA\C Fellow \nLean Six Sigma Black Belt \nSharp HealthCare \nSpeaker(s): Angel Rivera\, MSHS\, CRT\, LSSBB  \nPerformance Improvement Specialist | Quality and Patient Safety  \nSuburban Hospital\, Johns Hopkins Medicine  \nThis session is part #2 in a 3-part series. This webinar will focus on practical approaches to leading people through complex change. Participants will explore how to identify key change management practices\, recognize and respond to different types of resistance\, and understand the human dynamics that influence change efforts. Through real-world examples and actionable insights\, this session will help attendees foster alignment and engagement across teams.  \nThis learning lab is part #2 of a 3-part series. Each webinar can be attended individually\, but for the most comprehensive experience\, we encourage participants to register for the full series on Driving Change in Healthcare.  \n Learning Outcomes:   \n\nIdentify key practices that support successful change management. \n\n\nMatch appropriate strategies to different types of resistance to change. \n\n\nDescribe key elements that influence the human side of change. \n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-driving-change-in-healthcare-part-2-applying-change-leadership-in-action/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_learning_lab-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250625T120000
DTEND;TZID=America/Chicago:20250625T131500
DTSTAMP:20260403T131923
CREATED:20250603T181803Z
LAST-MODIFIED:20250605T130937Z
UID:32814-1750852800-1750857300@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Driving Change in Healthcare Part 1: People\, Process\, & Purpose
DESCRIPTION:Speaker(s): Samantha Crandall\, PhD\, RN\, CPHQ\, CPPS \nDirector of Quality\, Patient Safety and Clinical Performance Improvement \nSuburban Hospital\, Johns Hopkins Medicine \nPrinciple Staff Armstrong Institute for Patient Safety and Quality \nSpeaker(s): Briony DuBose\, PhD\, MHI\, RN\, ANA\C Fellow \nLean Six Sigma Black Belt \nSharp HealthCare \n  \nChange is constant in healthcare—and quality professionals are uniquely skilled in leading it. In this first webinar of NAHQ’s Driving Change in Healthcare\, a 3-part learning lab series\, we explore the evolving landscape of healthcare change and introduce foundational models and frameworks to guide improvement efforts. Through real-world scenarios\, participants will learn to apply key theories like Kotter’s 8-Step Model and Lewin’s Change Model to practical challenges. This webinar also focuses on a human-centered approach\, highlighting the importance of communication\, engagement\, and psychological safety in navigating change. Join us to build the mindset and tools needed to lead meaningful\, sustainable transformation.  \nThis Learning Lab is part #1 of a 3-part series. Each webinar can be attended individually\, but for the most comprehensive experience\, we encourage participants to register for the full series on Driving Change in Healthcare.  \nLearning Objectives: \n\nDescribe the historical and current context of change within health care \n\n\nDefine and apply different theoretical models and frameworks related to change management by analyzing real-world scenarios and identifying strategies for implementation.   \n\n\nExplain why a human centered approach is crucial to managing change \n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-driving-change-in-healthcare-part-1-people-process-purpose/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_learning_lab-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250606T150000
DTEND;TZID=America/Chicago:20250620T170000
DTSTAMP:20260403T131923
CREATED:20250312T162656Z
LAST-MODIFIED:20250516T141056Z
UID:30006-1749222000-1750438800@nahqdev.exemplifi.io
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: June 6 – 20 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nJune 6 – course introduction and platform walk through: 3 – 4 PM \nJune 9-13 – classroom sessions: 3 – 5 PM \nJune 16-20 – classroom sessions: 3 – 5 PM \nContinuing Education hours for this activity have been approved by the following:\nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination. \nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15\, 2027. \nCriteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-cphq-virtual-instructor-led-review-course-4/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2021/08/NAHQ_SearchImage_Product_CPHQ_Prep-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250605T120000
DTEND;TZID=America/Chicago:20250605T130000
DTSTAMP:20260403T131923
CREATED:20250507T194742Z
LAST-MODIFIED:20250516T141136Z
UID:31892-1749124800-1749128400@nahqdev.exemplifi.io
SUMMARY:NAHQ Info Session: NAHQ Micro-Credentials
DESCRIPTION:Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short\, virtual courses: NAHQ Micro-Credentials. \nLearn about them and our latest program: Performance and Process Improvement when you join us for this free info session. You’ll hear from NAHQ Senior Director\, Professional Development Aleese Eckenrode about this new NAHQ offering. \nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-info-session-nahq-micro-credentials/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_webinar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250529T160000
DTEND;TZID=America/New_York:20250529T173000
DTSTAMP:20260403T131923
CREATED:20250507T201604Z
LAST-MODIFIED:20250507T201604Z
UID:29512-1748534400-1748539800@nahqdev.exemplifi.io
SUMMARY:NEAHQ | Looking Back and Moving Forward: The Developmental Trajectory of Quality in Healthcare Over the Past Century and Implications for the Future
DESCRIPTION:Celebrate 50 years of NEAHQ with a look back over the major milestones in healthcare quality (Quality 1.0\, 2.0\, and 3.0) and then look ahead to Quality 4.0. This interactive presentation will include exercises in connecting your work to specific quality eras.  When looking ahead to Quality 4.0 the tension between AI and humanism will be discussed and you will help make a case for AI or humanism\, or perhaps both. \nObjectives: \n\nDefine quality assurance\, quality control\, quality improvement\, and coproduction.\nDescribe the three phases of historical phases of development in healthcare quality.\nDiscuss how the three different phases of quality apply to real-world healthcare practice.
URL:https://nahqdev.exemplifi.io/event/neahq-looking-back-and-moving-forward-the-developmental-trajectory-of-quality-in-healthcare-over-the-past-century-and-implications-for-the-future/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Phoenix:20250516T080000
DTEND;TZID=America/Phoenix:20250516T160000
DTSTAMP:20260403T131923
CREATED:20250402T011223Z
LAST-MODIFIED:20250402T011223Z
UID:30194-1747382400-1747411200@nahqdev.exemplifi.io
SUMMARY:AzAHQ | Emerging Technology and Tools: What Are the Risks?
DESCRIPTION:Join us at the AzAHQ 2025 Spring Conference to explore the latest advancements in digital health\, human factors\, compliance\, and emerging health technologies. This event features expert speakers\, interactive discussions\, and practical insights to help you navigate the evolving landscape of healthcare innovation.
URL:https://nahqdev.exemplifi.io/event/azahq-emerging-technology-and-tools-what-are-the-risks/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250509T150000
DTEND;TZID=America/Chicago:20250523T170000
DTSTAMP:20260403T131923
CREATED:20250130T202147Z
LAST-MODIFIED:20250516T141026Z
UID:29183-1746802800-1748019600@nahqdev.exemplifi.io
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: May 9 – 23 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nMay 9 – course introduction and platform walk through: 3 – 4 PM \nMay 12-16 – classroom sessions: 3 – 5 PM \nMay 19-23 – classroom sessions: 3 – 5 PM \nContinuing Education hours for this activity have been approved by the following:\nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination. \nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15\, 2027. \nCriteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-cphq-virtual-instructor-led-review-course-3/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2021/08/NAHQ_SearchImage_Product_CPHQ_Prep-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250507T120000
DTEND;TZID=America/Chicago:20250507T130000
DTSTAMP:20260403T131923
CREATED:20250306T193733Z
LAST-MODIFIED:20250402T201106Z
UID:29889-1746619200-1746622800@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Reducing Healthcare Workforce Burnout: Strategies for Well-Being\, Thriving\, and Quality Care
DESCRIPTION:Speaker(s): Colin P. West\, MD\, PhD\, FACP \nWorkforce burnout has become one of the most pressing challenges within healthcare organizations\, directly impacting the well-being of healthcare professionals and the quality of care they provide. This 1-hour webinar will delve into the critical drivers of burnout\, focusing on the key factors that contribute to both distress and well-being within healthcare settings. \nParticipants will gain valuable insights into strategies for identifying and addressing burnout\, fostering a healthier work environment\, and promoting learning and working environments within which healthcare teams can thrive. By exploring evidence-based approaches to reducing burnout\, this session will demonstrate how a more engaged and supported workforce can enhance overall patient care and improve organizational outcomes. \nLearning Objectives: \n\nIdentify Key Drivers of Healthcare Workforce Burnout: Understand the primary factors that contribute to burnout in healthcare professionals\, including workload\, organizational culture\, and emotional labor.\nExamine the Impact of Well-Being and Distress on Healthcare Organizations: Explore the relationship between workforce well-being and quality care\, highlighting how distress in the workforce directly affects patient outcomes and organizational performance.\nLearn Strategies for Reducing Burnout and Promoting a Thriving Healthcare Workforce: Gain practical tools and techniques for mitigating burnout\, including workload management\, emotional support systems\, leadership strategies\, and the promotion of healthy work-life integration.\nUnderstand the Connection Between Burnout Reduction and Quality Care: Explore how reducing burnout leads to improved patient outcomes\, enhanced staff engagement\, and better overall organizational performance\, demonstrating the crucial link between workforce well-being and quality healthcare delivery.\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-reducing-healthcare-workforce-burnout-strategies-for-well-being-thriving-and-quality-care/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_learning_lab-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250501T080000
DTEND;TZID=America/Los_Angeles:20250502T160000
DTSTAMP:20260403T131923
CREATED:20250227T194913Z
LAST-MODIFIED:20250314T174135Z
UID:29540-1746086400-1746201600@nahqdev.exemplifi.io
SUMMARY:Advizor1 LLC | Accreditation Foundation 101
DESCRIPTION:This foundational program is designed for those individuals who are new to healthcare accreditation/regulatory compliance. The focus will be on the Joint Commission processes\, with introductory information on Centers for Medicare and Medicaid Services (CMS). This program is not a review of accreditation standards or Conditions of Participation.
URL:https://nahqdev.exemplifi.io/event/advizor1-llc-accreditation-foundation-101/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250430T120000
DTEND;TZID=America/Chicago:20250430T130000
DTSTAMP:20260403T131923
CREATED:20250404T182157Z
LAST-MODIFIED:20250404T183319Z
UID:30215-1746014400-1746018000@nahqdev.exemplifi.io
SUMMARY:NAHQ Insider Live April 2025
DESCRIPTION:The pressures on the healthcare industry\, and especially Quality\, are greater than ever. As the professional home for all who work in healthcare Quality & Safety\, NAHQ is here for you. \nWe have been monitoring the headlines and listening to you\, the Quality community\, to identify the greatest issues you are facing. During this timely and interactive session\, we will invite you to share your concerns and your needs in real time. And in turn\, we will share a collection of our most powerful and effective tools and solutions you can use TODAY to make the case for Quality and the critical role you play.
URL:https://nahqdev.exemplifi.io/event/nahq-insider-live-april-2025/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_webinar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250424T120000
DTEND;TZID=America/New_York:20250424T133000
DTSTAMP:20260403T131923
CREATED:20250226T221149Z
LAST-MODIFIED:20250226T221220Z
UID:29513-1745496000-1745501400@nahqdev.exemplifi.io
SUMMARY:NEAHQ | Tools to Manage Change: Barriers to Success
DESCRIPTION:Change management in healthcare is essential for improving healthcare quality by enabling smooth transitions\, reducing resistance\, and ensuring sustained improvements. A well-planned approach to change benefits patients\, providers\, and the entire healthcare system\, ultimately leading to better health outcomes and operational. \nObjectives:  \nParticipants will be able to: \n\nExplain why change is necessary to refocus on what matters to the patient\nDefine the important relationship between change management and project management in healthcare quality management activities\nDescribe models of change\nDescribe how the models can be applied to specific situations
URL:https://nahqdev.exemplifi.io/event/neahq-tools-to-manage-change-barriers-to-success/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250424T120000
DTEND;TZID=America/Los_Angeles:20250424T130000
DTSTAMP:20260403T131923
CREATED:20250410T210847Z
LAST-MODIFIED:20250423T164252Z
UID:30270-1745496000-1745499600@nahqdev.exemplifi.io
SUMMARY:OrAHQ | Smart Design\, Better Outcomes:  The Power of Human Behavior
DESCRIPTION:Topics to be covered:\nQuality Leadership and Integration-Stakeholder engagement; identifying resource needs to improve quality.\nPerformance and Process Improvement: Establish teams\, roles\, responsibilities\, and scope.\nPatient Safety:\nIntegrate safety concepts throughout the organization.\nUse safety principles ( e.g. human factors engineering\, high reliability\, high-performance teams\, system thinking)
URL:https://nahqdev.exemplifi.io/event/smart-design-better-outcomes-the-power-of-human-behavior/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250403T120000
DTEND;TZID=America/Chicago:20250403T130000
DTSTAMP:20260403T131923
CREATED:20250313T183354Z
LAST-MODIFIED:20250402T201215Z
UID:30032-1743681600-1743685200@nahqdev.exemplifi.io
SUMMARY:Transforming Healthcare Quality with NAHQ’s Workforce Accelerator®
DESCRIPTION:Learn how NAHQ’s data-driven solution results in improved healthcare outcomes\, safety\, and delivers millions back to the bottom line for organizations like yours. \nFind out how this flexible\, scalable solution will help your organization activate the industry standard Healthcare Quality Competency FrameworkTM. Hear from an organization that has achieved impressive results\, and have the opportunity to ask questions.
URL:https://nahqdev.exemplifi.io/event/transforming-healthcare-quality-with-nahqs-workforce-accelerator/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_webinar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250402T120000
DTEND;TZID=America/Chicago:20250402T130000
DTSTAMP:20260403T131923
CREATED:20250221T022934Z
LAST-MODIFIED:20250311T152548Z
UID:29478-1743595200-1743598800@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Advancing Patient Safety: Insights to Meet Leapfrog Standards
DESCRIPTION:Speaker(s): Ted Donnelly\, BSN\, MHA\, CPHQ | Missy Danforth  \nThis session will review the competencies of the Patient Safety Domain of the Healthcare Quality Competency Framework and discuss ways to actualize these competencies to improve your organization’s safety practices which are reflected in the Leapfrog Hospital Survey. The 2025 Leapfrog Survey opens on April 1st\, and this webinar is your opportunity to understand what your processes and structure can do to improve your care delivery. \nLearning Objectives: \n\nGain understanding and applicability of the Patient Safety Domain of the healthcare quality competency framework\nDiscuss how everyday activities are employed to improve patient safety in multiple settings\, across disciplines and specialties\nIdentify and summarize the proposed changes in the Leapfrog Hospital Survey and how to prepare your organization to meet higher standards\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-advancing-patient-safety-insights-to-meet-leapfrog-standards/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250328T120000
DTEND;TZID=America/New_York:20250328T133000
DTSTAMP:20260403T131923
CREATED:20250210T201019Z
LAST-MODIFIED:20250210T201019Z
UID:29351-1743163200-1743168600@nahqdev.exemplifi.io
SUMMARY:NEAHQ | Uncovering the Cause – Using Performance Improvement Tools for Root Cause Analysis in Healthcare
DESCRIPTION:Root Cause Analysis plays a critical role in improving patient safety and care quality. Join us to learn how performance improvement tools are applied to identify and address the root causes of specific hospital-related issues through case studies. \nParticipants will be able to:\n• Understand the Importance of Root Cause Analysis (RCA\n• Explore Key Performance Improvement Tools:\n• Apply RCA Methodologies to Real-World Case Studies\n• Develop Actionable Solutions\n• Enhance Collaboration and Communication
URL:https://nahqdev.exemplifi.io/event/neahq-uncovering-the-cause-using-performance-improvement-tools-for-root-cause-analysis-in-healthcare/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Phoenix:20250328T120000
DTEND;TZID=America/Phoenix:20250328T130000
DTSTAMP:20260403T131923
CREATED:20250226T220405Z
LAST-MODIFIED:20250226T220423Z
UID:29509-1743163200-1743166800@nahqdev.exemplifi.io
SUMMARY:AzAHQ | The 6th Aim of Quality: A Deep Dive Nurse Film Experience
DESCRIPTION:Explore the 6th aim of quality in healthcare\, focusing on bringing light to health equity. This presentation will highlight the film journey of a healthcare quality professional and documentarian uncovering the real voices of registered nurses of African descent\, lived experiences\, and perceived barriers affecting access to high-quality care in the local and global community.
URL:https://nahqdev.exemplifi.io/event/azahq-the-6th-aim-of-quality-a-deep-dive-nurse-film-experience/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Phoenix:20250321T120000
DTEND;TZID=America/Phoenix:20250321T130000
DTSTAMP:20260403T131923
CREATED:20250216T203647Z
LAST-MODIFIED:20250311T170902Z
UID:29431-1742558400-1742562000@nahqdev.exemplifi.io
SUMMARY:AzAHQ | Mastering QAPI: Building a High-Performing Plan That Guarantees Compliance and Excellence
DESCRIPTION:Unlock Excellence with QAPI: Crafting a High-Impact Plan for Compliance and Success!\nAre you ready to elevate your hospital’s Quality Assurance and Performance Improvement (QAPI) efforts? Join us for an in-depth webinar that goes beyond the basics and equips you with the knowledge and tools to develop a QAPI plan that drives real results.
URL:https://nahqdev.exemplifi.io/event/azahq-mastering-qapi-building-a-high-performing-plan-that-guarantees-compliance-and-excellence/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250319T120000
DTEND;TZID=America/Chicago:20250319T130000
DTSTAMP:20260403T131923
CREATED:20250220T170147Z
LAST-MODIFIED:20250221T203744Z
UID:29474-1742385600-1742389200@nahqdev.exemplifi.io
SUMMARY:NAHQ: CPHQ Info Session - Prep and Exam FAQs | March 2025
DESCRIPTION:Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success in advancing your career by earning the CPHQ: the only accredited certification in the profession of healthcare quality. Learn more about what it takes to be a successful CPHQ candidate when you join us for this live info session. A copy of the recording and slides will be provided to those that registered after the webinar.  \nView other upcoming events. 
URL:https://nahqdev.exemplifi.io/event/nahq-cphq-info-session-prep-and-exam-faqs-march-2025/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250314T150000
DTEND;TZID=America/Chicago:20250328T170000
DTSTAMP:20260403T131923
CREATED:20250129T194456Z
LAST-MODIFIED:20250312T162603Z
UID:29137-1741964400-1743181200@nahqdev.exemplifi.io
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: March 14 – 28 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nMarch 14 – course introduction and platform walk through: 3 – 4 PM \nMarch 17 – 21 – classroom sessions: 3 – 5 PM \nMarch 24-28 – classroom sessions: 3 – 5 PM \nContinuing Education hours for this activity have been approved by the following:\nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination. \nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15\, 2027. \nCriteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-cphq-virtual-instructor-led-review-course-2/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2021/08/NAHQ_SearchImage_Product_CPHQ_Prep-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250312T120000
DTEND;TZID=America/Chicago:20250312T130000
DTSTAMP:20260403T131923
CREATED:20250218T200055Z
LAST-MODIFIED:20251217T041519Z
UID:29449-1741780800-1741784400@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Advanced Data Science for Healthcare Quality Improvement
DESCRIPTION:Speaker(s): Mark Sendak\, MD\, MPP | Emily Sterrett\, MD | Will Knechtle\, MBA\, MPH  \nDetails: \nHealthcare delivery organizations (HDOs) are rapidly integrating artificial intelligence (AI) into clinical and operational workflows. However\, many HDOs lack AI product lifecycle management capabilities\, and the return-on-investment associated with AI implementation is highly variable. In this session\, an interdisciplinary team of experts from the Duke Institute for Health Innovation (DIHI) and Duke Health will describe best practices for AI integration. \nThe presenters will describe how AI technologies can augment and complement quality and safety programs within HDOs\, provide specific examples from the inpatient and outpatient context\, as well as examples from population health management programs. The presenters will share lessons from HDOs across the country advancing internal AI capabilities. \nThe presentation will draw on the work of Health AI Partnership (HAIP)\, which supports well-resourced academic medical centers as well as community health centers and community hospitals. The presentation will end with a framework for how organizations can begin building AI product lifecycle management capabilities to advance the safe\, effective\, and equitable use of AI in healthcare. \nLearning Objectives: \n\nUnderstand how AI can augment quality and safety programs to improve healthcare\nUnderstand the limitations and risks of AI integration in quality and safety programs\, including automation bias and potential for discrimination\nBecome familiar with specific examples of how AI technologies can improve quality and safety of patient care in different care delivery contexts\nAppreciate the different ways high-resource and low-resource organizations implement AI product lifecycle management activities internally\nPresent opportunities for quality professionals to begin their journey advancing AI product lifecycle management capabilities within their organizations\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-how-healthcare-delivery-organizations-are-leveraging-ai/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Indiana/Indianapolis:20250220T090000
DTEND;TZID=America/Indiana/Indianapolis:20250221T160000
DTSTAMP:20260403T131923
CREATED:20250205T205859Z
LAST-MODIFIED:20250210T201258Z
UID:29314-1740042000-1740153600@nahqdev.exemplifi.io
SUMMARY:InAHQ | Healthcare Quality Management: CPHQ Review
DESCRIPTION:This workshop is designed to help prepare you for the CPHQ exam\, or to provide an orientation to the role of a healthcare quality professional. \nDr’s. Townsend and Geiselman will:\n*Discuss accreditation\, recognition programs\, and continuous readiness for quality oversight;\n*Guide you in developing a plan to collect\, interpret and use data;\n*Describe how to perform and coordinate risk Management activities;\n*Review tenants of visibility for patient safety goals and priorities; and\n*Describe how to plan for an evaluation of population health needs.
URL:https://nahqdev.exemplifi.io/event/inahq-healthcare-quality-management-cphq-review/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250219T120000
DTEND;TZID=America/Chicago:20250219T130000
DTSTAMP:20260403T131923
CREATED:20250122T172348Z
LAST-MODIFIED:20250219T145419Z
UID:29016-1739966400-1739970000@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - The CMS TEAM Model: Quality\, Care Coordination\, & Care Transitions
DESCRIPTION:Speaker: Patty Resnik\, MJ\, MBA\, FACHE\, RRT\, CPHQ\, CHC\, CHPC\, CMAC  \nDetails: \nJoin NAHQ Board President\, Patty Resnik\, for an overview of the CMS Transforming Episode Accountability Model\, and a discussion around the quality requirements for the program. The TEAM supports people with traditional\, fee-for-service Medicare undergoing selected surgical procedures with a focus on better care coordination\, seamless transitions between providers\, and successful recovery. \nLearning Objectives: \n\nGain an understanding of the CMS Transforming Episode Accountability Model (TEAM)\nDescribe the episode components of the TEAM\nProvide an overview of the Quality Measures selected for the TEAM\nDiscuss resources available through the National Association for Healthcare Quality (NAHQ) supporting training and education for healthcare quality professionals\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-transforming-episode-accountability-model-team/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250122T120000
DTEND;TZID=America/Chicago:20250122T130000
DTSTAMP:20260403T131923
CREATED:20241203T170413Z
LAST-MODIFIED:20241218T173751Z
UID:28476-1737547200-1737550800@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - CMS Patient Safety Structural Measure Information Session
DESCRIPTION:Speaker: Michelle Schreiber\, MD | Kathleen M.B. Balestracci\, PhD\, MSW \nDetails: \nThis session will feature Dr. Michelle Schreiber\, Deputy Director of the Center for Clinical Standards and Quality (CCSQ) and Director of the Quality Measurement and Value-Based Incentives Group (QMVIG) at CMS. Dr. Schreiber will provide an in-depth look at the measure’s components and its impact on hospital safety practices. \nLearning Objectives: \n\nIncrease Awareness of New Requirements: Gain clarity on the new CMS Patient Safety Structural Measure requirements and their implications for healthcare organizations and stakeholders \nUnderstand the Link Between Structure and Safety: Learn how the PSSM’s domains drive improvements in patient safety. \n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-cms-patient-safety-structural-measure-information-session/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250110T150000
DTEND;TZID=America/Chicago:20250124T170000
DTSTAMP:20260403T131923
CREATED:20241122T153247Z
LAST-MODIFIED:20250106T180846Z
UID:28341-1736521200-1737738000@nahqdev.exemplifi.io
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: January 10 – 24 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nJanuary 10 – course introduction and platform walk through: 3 – 4 PM \nJanuary 13-17 – classroom sessions: 3 – 5 PM \nJanuary 20-24 – classroom sessions: 3 – 5 PM \nContinuing Education hours for this activity have been approved by the following:\nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination. \nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15\, 2027. \nCriteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-cphq-virtual-instructor-led-review-course-jan-2025/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241204T120000
DTEND;TZID=America/Chicago:20241204T130000
DTSTAMP:20260403T131923
CREATED:20241002T082001Z
LAST-MODIFIED:20241204T133043Z
UID:27049-1733313600-1733317200@nahqdev.exemplifi.io
SUMMARY:AI-Powered Insights: Redefining Patient Experience Analysis
DESCRIPTION:Learn how artificial intelligence tools can improve quantitative and qualitative analysis of patient experience data. \nObjectives: \n\nParticipants will be able to describe the benefits and drawbacks of using AI in healthcare\nParticipants will be able to describe how AI tools can improve data analysis
URL:https://nahqdev.exemplifi.io/event/ai-powered-insights-redefining-patient-experience-analysis/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241204T120000
DTEND;TZID=America/Chicago:20241204T124500
DTSTAMP:20260403T131924
CREATED:20241120T104153Z
LAST-MODIFIED:20241204T133125Z
UID:28267-1733313600-1733316300@nahqdev.exemplifi.io
SUMMARY:NAHQ insider live
DESCRIPTION:Join NAHQ CEO Stephanie Mercado and NAHQ President Patricia Resnick for NAHQ insider live. This open forum gives you an inside look into the latest and greatest things NAHQ is doing to elevate the profession and advance the discipline of healthcare Quality & Safety. You’ll hear what it means to you and impactful ways you can join us on the Quality mission plus have plenty of time for Q&A.
URL:https://nahqdev.exemplifi.io/event/nahq-insider-live-120424/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241203T120000
DTEND;TZID=America/Chicago:20241203T130000
DTSTAMP:20260403T131924
CREATED:20241120T161949Z
LAST-MODIFIED:20241204T133147Z
UID:28274-1733227200-1733230800@nahqdev.exemplifi.io
SUMMARY:NAHQ Info Session: NAHQ Micro-Credentials
DESCRIPTION:Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of virtual courses: NAHQ Micro-Credentials. \nLearn about them and our first one: Health Data Analytics when you join us for this free info session. You’ll hear from our subject matter expert\, Timothy McClung\, MPH\, MSA\, RRT\, CPHQ\, and NAHQ Senior Director\, Professional Development Aleese Eckenrode about this new NAHQ offering. \nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-micro-credentials/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241121T120000
DTEND;TZID=America/Chicago:20241121T130000
DTSTAMP:20260403T131924
CREATED:20241023T081713Z
LAST-MODIFIED:20241204T133353Z
UID:27045-1732190400-1732194000@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - What Does Good Quality Mean to You?
DESCRIPTION:Speaker: Tanya Stinson\, MHQS\, CMBB\, MCBA\, CRP  This presentation will discuss the use of the Voice of Customer tool\, along with Lean and Six Sigma methods to eliminate wastes\, errors\, and inefficiencies from day-to-day processes. Learning Objectives: \n\nLearn what a process is\, what Lean and Six Sigma are\, and how to use the methodology to eliminate wastes\, errors and inefficiencies.\nLearn how to use the Voice of Customer template and affinity diagram to survey the customers and use their input\, wants\, needs and expectations to make improvements.\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-what-does-good-quality-mean-to-you/
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END:VEVENT
END:VCALENDAR