Join NAHQ CEO Stephanie Mercado and NAHQ President Patricia Resnick for NAHQ insider live. This open forum gives you an inside look into the latest and greatest things NAHQ is doing to elevate the profession and advance the discipline of healthcare Quality & Safety. You’ll hear what it means to you and impactful ways you […]
Learn how artificial intelligence tools can improve quantitative and qualitative analysis of patient experience data. Objectives: Participants will be able to describe the benefits and drawbacks of using AI in healthcare Participants will be able to describe how AI tools can improve data analysis
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]
Speaker: Michelle Schreiber, MD | Kathleen M.B. Balestracci, PhD, MSW Details: This session will feature Dr. Michelle Schreiber, Deputy Director of the Center for Clinical Standards and Quality (CCSQ) and Director of the Quality Measurement and Value-Based Incentives Group (QMVIG) at CMS. Dr. Schreiber will provide an in-depth look at the measure’s components and its […]
Speaker: Patty Resnik, MJ, MBA, FACHE, RRT, CPHQ, CHC, CHPC, CMAC Details: Join NAHQ Board President, Patty Resnik, for an overview of the CMS Transforming Episode Accountability Model, and a discussion around the quality requirements for the program. The TEAM supports people with traditional, fee-for-service Medicare undergoing selected surgical procedures with a focus on better […]
This workshop is designed to help prepare you for the CPHQ exam, or to provide an orientation to the role of a healthcare quality professional. Dr’s. Townsend and Geiselman will: *Discuss accreditation, recognition programs, and continuous readiness for quality oversight; *Guide you in developing a plan to collect, interpret and use data; *Describe how to […]
Speaker(s): Mark Sendak, MD, MPP | Emily Sterrett, MD | Will Knechtle, MBA, MPH Details: Healthcare delivery organizations (HDOs) are rapidly integrating artificial intelligence (AI) into clinical and operational workflows. However, many HDOs lack AI product lifecycle management capabilities, and the return-on-investment associated with AI implementation is highly variable. In this session, an interdisciplinary team of […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]
Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success in advancing your career by earning the CPHQ: the only accredited certification in the profession of healthcare quality. Learn more about what it takes to […]
Unlock Excellence with QAPI: Crafting a High-Impact Plan for Compliance and Success! Are you ready to elevate your hospital's Quality Assurance and Performance Improvement (QAPI) efforts? Join us for an in-depth webinar that goes beyond the basics and equips you with the knowledge and tools to develop a QAPI plan that drives real results.
Explore the 6th aim of quality in healthcare, focusing on bringing light to health equity. This presentation will highlight the film journey of a healthcare quality professional and documentarian uncovering the real voices of registered nurses of African descent, lived experiences, and perceived barriers affecting access to high-quality care in the local and global community.
Root Cause Analysis plays a critical role in improving patient safety and care quality. Join us to learn how performance improvement tools are applied to identify and address the root causes of specific hospital-related issues through case studies. Participants will be able to: • Understand the Importance of Root Cause Analysis (RCA • Explore Key […]
Speaker(s): Ted Donnelly, BSN, MHA, CPHQ | Missy Danforth This session will review the competencies of the Patient Safety Domain of the Healthcare Quality Competency Framework and discuss ways to actualize these competencies to improve your organization’s safety practices which are reflected in the Leapfrog Hospital Survey. The 2025 Leapfrog Survey opens on April 1st, and […]
Learn how NAHQ’s data-driven solution results in improved healthcare outcomes, safety, and delivers millions back to the bottom line for organizations like yours. Find out how this flexible, scalable solution will help your organization activate the industry standard Healthcare Quality Competency FrameworkTM. Hear from an organization that has achieved impressive results, and have the opportunity […]
Topics to be covered: Quality Leadership and Integration-Stakeholder engagement; identifying resource needs to improve quality. Performance and Process Improvement: Establish teams, roles, responsibilities, and scope. Patient Safety: Integrate safety concepts throughout the organization. Use safety principles ( e.g. human factors engineering, high reliability, high-performance teams, system thinking)
Change management in healthcare is essential for improving healthcare quality by enabling smooth transitions, reducing resistance, and ensuring sustained improvements. A well-planned approach to change benefits patients, providers, and the entire healthcare system, ultimately leading to better health outcomes and operational. Objectives: Participants will be able to: Explain why change is necessary to refocus on […]
The pressures on the healthcare industry, and especially Quality, are greater than ever. As the professional home for all who work in healthcare Quality & Safety, NAHQ is here for you. We have been monitoring the headlines and listening to you, the Quality community, to identify the greatest issues you are facing. During this timely and interactive […]
This foundational program is designed for those individuals who are new to healthcare accreditation/regulatory compliance. The focus will be on the Joint Commission processes, with introductory information on Centers for Medicare and Medicaid Services (CMS). This program is not a review of accreditation standards or Conditions of Participation.
Speaker(s): Colin P. West, MD, PhD, FACP Workforce burnout has become one of the most pressing challenges within healthcare organizations, directly impacting the well-being of healthcare professionals and the quality of care they provide. This 1-hour webinar will delve into the critical drivers of burnout, focusing on the key factors that contribute to both distress […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]
Join us at the AzAHQ 2025 Spring Conference to explore the latest advancements in digital health, human factors, compliance, and emerging health technologies. This event features expert speakers, interactive discussions, and practical insights to help you navigate the evolving landscape of healthcare innovation.
Celebrate 50 years of NEAHQ with a look back over the major milestones in healthcare quality (Quality 1.0, 2.0, and 3.0) and then look ahead to Quality 4.0. This interactive presentation will include exercises in connecting your work to specific quality eras. When looking ahead to Quality 4.0 the tension between AI and humanism will […]
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them and our latest program: Performance and Process Improvement when you join us for this free info session. You'll hear from NAHQ Senior Director, Professional Development […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony DuBose, PhD, MHI, RN, ANA\C Fellow Lean Six Sigma Black Belt Sharp HealthCare Change is constant in healthcare—and quality professionals are uniquely skilled in […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony DuBose, PhD, MHI, RN, ANA\C Fellow Lean Six Sigma Black Belt Sharp HealthCare Speaker(s): Angel Rivera, MSHS, CRT, LSSBB Performance Improvement Specialist | Quality and Patient […]
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?” The answer is no.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.