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DTSTART;TZID=America/Chicago:20251217T110000
DTEND;TZID=America/Chicago:20251217T120000
DTSTAMP:20260403T152330
CREATED:20251204T003131Z
LAST-MODIFIED:20251209T190942Z
UID:34910-1765969200-1765972800@nahqdev.exemplifi.io
SUMMARY:OAHQ | Addressing the Challenges Within Healthcare Quality Leadership
DESCRIPTION:This session will provide an overview of the seemingly insurmountable challenges encountered by healthcare quality leaders as well as considerations for addressing them and fostering a culture of safety.
URL:https://nahqdev.exemplifi.io/event/oahq-addressing-the-challenges-within-healthcare-quality-leadership/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251210T120000
DTEND;TZID=America/Chicago:20251210T130000
DTSTAMP:20260403T152330
CREATED:20251107T230154Z
LAST-MODIFIED:20251107T230347Z
UID:34865-1765368000-1765371600@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Energizing Direct Report Rounding: A Key Tool in High Reliability Organizing
DESCRIPTION:Speaker(s): Elaine J. Huggins\, RN\, MSN\, CPHQ\, LSS Master Black Belt \nQSI Consultant VI\, National HRO Consultant \nKaiser Permanente \n  \nCeline Gray\, MBA\, LSSBB\, CPXP \nQuality Safety Improvement Consultant VI\, National Care Experience \nDaily Management System and KP Rounding National Lead \nKaiser Permanente \nConsistent\, high-quality direct reporting is a cornerstone of a High Reliability Organization—but how can leaders ensure it’s done effectively across teams? In this interactive Learning Lab\, experts from Kaiser Permanente will share how they used the Direct Report Rounding Experience Survey to pinpoint variations in rounding practices and uncover meaningful correlations with employee engagement\, patient safety\, and overall performance outcomes. Participants will gain practical insights into implementing and customizing this survey tool within their own organizations to strengthen leader–staff connections and promote safer care. Through real data and case examples\, you’ll see how measuring perceptions can directly improve engagement and accountability. Walk away with actionable strategies to elevate your rounding practices and drive measurable results in our teams. \nLearning Objectives: \n\nUnderstand the value of conducting monthly direct report rounds in developing psychological safety and employee engagement needed for the drive for zero harm.\nClarify what ‘quality’ direct report looks like and how to develop strong rounding skills.\nUnderstand how generating internal evidence that supports the practice of direct report rounding can re-energize and engage leaders to commit to this foundational leadership practice that supports HRO driven zero harm.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-energizing-direct-report-rounding-a-key-tool-in-high-reliability-organizing/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251207T140000
DTEND;TZID=America/Chicago:20251207T153000
DTSTAMP:20260403T152330
CREATED:20251208T000406Z
LAST-MODIFIED:20251216T182650Z
UID:34919-1765116000-1765121400@nahqdev.exemplifi.io
SUMMARY:OrAHQ | Ethics and Compliance of AI Use in Healthcare Settings Part I
DESCRIPTION:This is the first webinar in a 3-part series considering the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part I will distinguish between ethics and compliance when considering AI use\, review the regulatory landscape surrounding AI use in healthcare\, and discuss how to conduct a risk assessment specific to AI use in healthcare. Cost is free to members of the following organizations: MAHQ\, OrAHQ\, AZAHQ\, NEAHQ\, OAHQ\, UAHQ\, TGCAHQ\, NCAHQ\, FAHQ; $25 for all others.
URL:https://nahqdev.exemplifi.io/event/orahq-ethics-and-compliance-of-ai-use-in-healthcare-settings-part-i/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251119T120000
DTEND;TZID=America/Chicago:20251119T130000
DTSTAMP:20260403T152330
CREATED:20251015T161834Z
LAST-MODIFIED:20251107T230134Z
UID:34709-1763553600-1763557200@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Joint Commission’s Accreditation 360: Turning Standards into Strategies for Quality and Safety
DESCRIPTION:Speaker(s): Ken Grubbs\, DNP\, MBA\, RN \nExecutive Vice President\, Accreditation and Certification Operations (ACO) and Chief Nursing Officer \nJoint Commission \n  \nRobert Campbell\, PharmD\, BCSCP \nSr. Director\, Standards Interpretation\, Accreditation\, Decision Management\, Medication Safety – Division of Accreditation and Certification Operations \nJoint Commission \n  \nJoin Joint Commission for an insightful discussion on the future of accreditation and its continued impact on advancing Quality and Safety in healthcare. With Accreditation 360 standards going into effect on January 1\, 2026\, healthcare quality professionals are critical leaders in conveying the importance of the changes in driving quality and safety while reducing the burden created through complex requirements. This webinar will focus on how to prepare proactively\, positioning quality leaders to drive organizational transformation and measurable improvement. Participants will explore how to apply Accreditation 360’s performance-based standards to advance patient safety\, engage the workforce\, and deliver sustainable outcomes. \nLearning Objectives: \n\nTranslate Accreditation 360 changes and standards into actionable readiness strategies that extend beyond compliance checklists.\nDevelop proactive plans that position healthcare quality professionals as leaders in organizational transformation.\nApply Accreditation 360’s performance-based\, data-driven model to strengthen patient safety\, workforce engagement\, and measurable quality outcomes.\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-joint-commissions-accreditation-360-turning-standards-into-strategies-for-quality-and-safety/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251106T110000
DTEND;TZID=America/Chicago:20251107T173000
DTSTAMP:20260403T152330
CREATED:20250910T184945Z
LAST-MODIFIED:20250925T210611Z
UID:34255-1762426800-1762536600@nahqdev.exemplifi.io
SUMMARY:OrAHQ | CPHQ Review Course
DESCRIPTION:This is a review session for healthcare quality professionals who are preparing for the Certified Professional in Healthcare Quality (CPHQ) exam\, or who want to expand their existing quality management skills. Attendees will be able to identify areas within the CPHQ certification content outline where they are strong in their knowledge and where they are weak\, and thus require further study\, knowledge\, and/or experience prior to taking the CPHQ certification exam.
URL:https://nahqdev.exemplifi.io/event/orahq-cphq-review-course/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251105T120000
DTEND;TZID=America/Chicago:20251105T130000
DTSTAMP:20260403T152330
CREATED:20251003T234739Z
LAST-MODIFIED:20251003T235231Z
UID:34600-1762344000-1762347600@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Leading Through Change: Positioning Your Organization for Success in the CMS Transforming Episode Accountability Model (TEAM)
DESCRIPTION:Speaker: Patricia Resnik\, MJ\, MBA\, RRT\, FACHE\, CPHQ\, CHC\, CHPC\, CMAC \nNAHQ Board President \nCompliance Officer\, HealPros \nCMS’s Transforming Episode Accountability Model (TEAM) performance year 1 begins January 1\, 2026\, and will significantly reshape how quality\, outcomes\, and accountability are measured in healthcare. This webinar brings the TEAM model into focus at a critical moment\, giving quality professionals the knowledge and tools they need to prepare for what’s ahead. Participants will gain insights into how quality data drives success under TEAM\, the workforce skills required for implementation\, and strategies for positioning their organizations to lead in this new era. With the launch date fast approaching\, now is the time to understand TEAM’s impact and strategically prepare for this transformational value-based care model. \nLearning Objectives: \n\nSummarize the goals\, structure\, and key components of CMS’s TEAM model and why it represents a transformative shift in payment and delivery.\nAnalyze how quality data is integrated into the TEAM model and its role in improving outcomes and reducing costs.\nAssess the impact of TEAM on the healthcare quality workforce and identify the leadership skills needed for successful implementation.\nEnvision future opportunities and innovations under TEAM to position their organizations for long-term success.\nUnderstand the resources available at the National Association of Healthcare Quality (NAHQ) to support organizations in creating robust strategies for driving successful quality and financial outcomes in value-based care models.\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-leading-through-change-positioning-your-organization-for-success-in-the-cms-transforming-episode-accountability-model-team/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251023T140000
DTEND;TZID=America/Chicago:20251023T150000
DTSTAMP:20260403T152330
CREATED:20250917T221416Z
LAST-MODIFIED:20250917T221416Z
UID:34495-1761228000-1761231600@nahqdev.exemplifi.io
SUMMARY:AzAHQ | Lead with Purpose: Discover Your Why and Activate Your Strengths
DESCRIPTION:In a world where complexity and change are constant\, the most effective leaders aren’t those with all the answers. They are the ones who know who they are and lead from that place of clarity. This dynamic and reflective session is designed to help you uncover your personal leadership “why” and align it with your natural strengths. Rooted in Simon Sinek’s Start With Why and Gallup’s Strengths Finder\, this session invites you to look inward in order to lead outward\, more purposefully\, confidently\, and effectively. \n  \nFree for members of AzAHQ\, FAHQ\, MAHQ\, NCAHQ\, NEAHQ\, OAHQ\, OrAHQ\, TGCAHQ\, and UAHQ
URL:https://nahqdev.exemplifi.io/event/azahq-lead-with-purpose-discover-your-why-and-activate-your-strengths/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251017T100000
DTEND;TZID=America/Chicago:20251017T183000
DTSTAMP:20260403T152330
CREATED:20250917T222133Z
LAST-MODIFIED:20250917T222133Z
UID:34497-1760695200-1760725800@nahqdev.exemplifi.io
SUMMARY:AzAHQ | Navigating the Changing Healthcare Environment
DESCRIPTION:Dive into the role of data analytics in quality management. Showcase tools and techniques for leveraging data to drive continuous improvement and decision-making.
URL:https://nahqdev.exemplifi.io/event/azahq-navigating-the-changing-healthcare-environment/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251017T090000
DTEND;TZID=America/Chicago:20251017T161500
DTSTAMP:20260403T152330
CREATED:20250908T194352Z
LAST-MODIFIED:20250908T205541Z
UID:34205-1760691600-1760717700@nahqdev.exemplifi.io
SUMMARY:WAHQ | Quality Improvement and Patient Safety Across the Continuum of Care
DESCRIPTION:This one day conference offers opportunities to learn and network with healthcare quality professionals. Agenda highlights:\n• Innovative Strides: Advancing Acute Care through a Regional Mobility Initiative\n• Early Identification of Sepsis: Pre-Sepsis in Wound Patients\n• Managing Our Population: Public Health Communication Across the Continuum\n• Healthcare Well-being – Putting People First: Supporting Teams to Deliver\nQuality Outcomes\n• State of the State – Quality and Legislative Healthcare Updates
URL:https://nahqdev.exemplifi.io/event/quality-improvement-and-patient-safety-across-the-continuum-of-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251016T100000
DTEND;TZID=America/Chicago:20251017T150000
DTSTAMP:20260403T152330
CREATED:20251011T010217Z
LAST-MODIFIED:20251015T134758Z
UID:34683-1760608800-1760713200@nahqdev.exemplifi.io
SUMMARY:Foundation for Healthcare Quality | 22nd Annual Northwest Patient Safety Conference
DESCRIPTION:The Washington Patient Safety Coalition\, Health Quality BC and Oregon Patient Safety Commission present the 22nd annual Northwest Patient Safety Conference on October 16-17\, 2025. It unites healthcare professionals\, providers\, patients\, families\, and caregivers in all care settings from all over the world. \nThe theme is “Navigating Rough Seas.” The conference will provide insight\, actionable tools\, and techniques to help us address a new level of complexity: an environment of uncertainty\, distrust\, and resource obstacles.\nThe conference includes 14-hours of live sessions\, entirely virtual. The presentations are recorded and available to attendees for a year.
URL:https://nahqdev.exemplifi.io/event/foundation-for-healthcare-quality-22nd-annual-northwest-patient-safety-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251003T090000
DTEND;TZID=America/Chicago:20251017T110000
DTSTAMP:20260403T152330
CREATED:20250721T174802Z
LAST-MODIFIED:20250929T131222Z
UID:33606-1759482000-1760698800@nahqdev.exemplifi.io
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: October 3 – 17 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nOctober 3 – course introduction and platform walk through: 9 – 11 AM \nOctober 6 – 10 – classroom sessions: 9 – 11 AM \nOctober 13-17– classroom sessions: 9 – 11 AM \nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of Continuing Education (CE). NAHQ’s educational products are an optional resource for Healthcare Quality Professionals seeking education and training in NAHQ’s domain areas.\nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until November 14\, 2027.\nCriteria for successful completion requires completion of each session module within the program along with submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-cphq-virtual-instructor-led-review-course-5/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250924T120000
DTEND;TZID=America/Chicago:20250924T131500
DTSTAMP:20260403T152330
CREATED:20250618T181717Z
LAST-MODIFIED:20250822T175945Z
UID:33110-1758715200-1758719700@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - The Role of Human Factors in Patient Safety Culture
DESCRIPTION:Speaker(s): Ellen Evans\, MN\, MPH\, RN\, CPHQ\, CJCP\, CPPS \nDirector of Accreditation and Patient Safety \nNorthside Hospital \nUnderstanding the concepts of Human Factors is imperative to building safe processes for both patients and staff. The concept of the Dirty Dozen from the Federal Aviation Administration provides a solid foundation for understanding human factors and identifying ways to increase the safety of our processes. The twelve concepts include: fatigue\, stress\, complacency\, communication\, awareness\, distraction\, lack of knowledge\, teamwork\, lack of resources\, pressure\, lack of assertiveness\, and norms. \nCase studies discussed in this Learning Lab will demonstrate how human factors can be used as educational frameworks for staff as well as serve a basic foundation for root cause analysis and understanding how events occur. Don’t miss live Q&A with the presenter for your chance to explore the topic more thoroughly and get your questions answered.  \nLearning Objectives: \n\nApply case study outcomes of human factors analysis to individual events at their individual settings\nDiscuss how to appreciate the value of human factors in engineering and applying safe processes and procedures\nRelate the interconnectedness of human factors to process improvement activities to ensure a culture of patient safety and positive outcomes for patients\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-the-role-of-human-factors-in-patient-safety-culture/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250924T100000
DTEND;TZID=America/Chicago:20250925T150000
DTSTAMP:20260403T152330
CREATED:20250917T205820Z
LAST-MODIFIED:20250922T212243Z
UID:34493-1758708000-1758812400@nahqdev.exemplifi.io
SUMMARY:Medisolv | Medisolv Healthcare Reporting Conference (HERE)
DESCRIPTION:The HERE Conference is Medisolv’s annual virtual event for healthcare quality leaders who refuse to settle for “good enough.” Over two days\, you’ll hear from national voices like NAHQ and The Leapfrog Group\, alongside Medisolv’s clinical and data experts. Sessions will spotlight the 2026 CMS changes\, showcase new solution features\, and reveal the strategies leading organizations are using to outperform the nation. \nFrom interactive workshops to breakout tracks for hospitals\, ACOs\, ambulatory practices\, and public reputation management\, you’ll gain practical tactics to streamline reporting\, elevate performance\, and embed a culture of quality that drives measurable outcomes. Whether you’re a long-time Medisolv customer or exploring new ways to strengthen your quality program\, HERE is your chance to connect\, learn\, and leave inspired to raise the bar—because when quality is the foundation\, everything else gets stronger.
URL:https://nahqdev.exemplifi.io/event/medisolv-healthcare-reporting-conference-here/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250919T110000
DTEND;TZID=America/Chicago:20250919T120000
DTSTAMP:20260403T152330
CREATED:20250902T200323Z
LAST-MODIFIED:20250908T183511Z
UID:33950-1758279600-1758283200@nahqdev.exemplifi.io
SUMMARY:MAHQ | Breaking Down Barriers in ED Efficiency - Movement is Progress
DESCRIPTION:During the session\, participants will learn to: \n\nUnderstand key principles for implementing change in high-acuity settings\nApply evidence-based strategies to lead and sustain ED improvements\nIdentify and overcome common barriers to patient flow\nExplore innovative models that enhance ED efficiency and staff support\nImprove patient experience through timely transactions and clear communication
URL:https://nahqdev.exemplifi.io/event/mdahq-breaking-down-barriers-in-ed-efficiency-movement-is-progress/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250916T110000
DTEND;TZID=America/Chicago:20250916T120000
DTSTAMP:20260403T152330
CREATED:20250904T145317Z
LAST-MODIFIED:20250908T205825Z
UID:34032-1758020400-1758024000@nahqdev.exemplifi.io
SUMMARY:NCAHQ | Leveraging QI Tools to Improve Personal Health
DESCRIPTION:Hosted by the North Carolina Association for Healthcare Quality (NCAHQ). This webinar explores how principles of Quality Improvement (QI)—traditionally used in healthcare systems—can be adapted for personal and professional self-care practices. There will also be a discussion on how to use data-driven decision-making and continuous improvement frameworks to create and evaluate a customized self‑care plan.
URL:https://nahqdev.exemplifi.io/event/ncahq-leveraging-qi-tools-to-improve-personal-health/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250910T110000
DTEND;TZID=America/Chicago:20250910T120000
DTSTAMP:20260403T152330
CREATED:20250814T130046Z
LAST-MODIFIED:20250819T184754Z
UID:33828-1757502000-1757505600@nahqdev.exemplifi.io
SUMMARY:PAHQ | The Top 10 Health Technology Hazards for 2025: Managing the Risks Associated with AI and Other Hazards
DESCRIPTION:Health technologies play a critical role in patient care—but they also can be a key contributor to adverse events if organizations do not proactively identify possible sources of danger or difficulty with those technologies and take steps to minimize the risks. \nThis session will inform participants about several high-impact health technology hazards and help them develop action plans for creating a safer healthcare environment using a Total Systems Safety approach. Participants will learn about the topics that ECRI selected for its 2025 Top 10 Health Technology Hazards report\, along with practical recommendations for reducing the incidence of preventable harm. \nArtificial intelligence (AI)—specifically the risks associated with AI-enabled health technologies—will be a particular area of focus. While AI offers tremendous promise\, improved outcomes are not guaranteed. Factors related to the design of the AI model\, the target population on which it will be used\, and performance variations over time create the potential for preventable harm. Further\, AI solutions can yield disappointing results if organizations have unrealistic expectations\, fail to define goals\, or provide insufficient governance and oversight. Panelists will discuss these and other issues and will outline strategies for mitigating risks.
URL:https://nahqdev.exemplifi.io/event/pahq-the-top-10-health-technology-hazards-for-2025-managing-the-risks-associated-with-ai-and-other-hazards/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250826T090000
DTEND;TZID=America/Chicago:20250826T100000
DTSTAMP:20260403T152330
CREATED:20250730T214853Z
LAST-MODIFIED:20250805T223936Z
UID:33668-1756198800-1756202400@nahqdev.exemplifi.io
SUMMARY:AzAHQ | Perspectives in Transitions of Care
DESCRIPTION:This session will summarize why ongoing collaboration between acute and post-acute care settings is important to ensure effective communication to identify common drivers for readmissions\, including conditions most frequently related to readmissions\, such as sepsis and heart failure. The session will close with sharing tools and resources to assist your organization\nin your care coordination and quality improvement efforts.
URL:https://nahqdev.exemplifi.io/event/azahq-perspectives-in-transitions-of-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250820T120000
DTEND;TZID=America/Chicago:20250820T130000
DTSTAMP:20260403T152330
CREATED:20250603T182911Z
LAST-MODIFIED:20250701T132352Z
UID:32820-1755691200-1755694800@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Driving Change in Healthcare Part 3: Implementing & Sustaining Change Across Disciplines
DESCRIPTION:Speaker(s): Samantha Crandall\, PhD\, RN\, CPHQ\, CPPS \nDirector of Quality\, Patient Safety and Clinical Performance Improvement \nSuburban Hospital\, Johns Hopkins Medicine \nPrinciple Staff Armstrong Institute for Patient Safety and Quality \nSpeaker(s): Briony DuBose\, PhD\, MHI\, RN\, ANA\C Fellow \nLean Six Sigma Black Belt \nSharp HealthCare \nThe final session of the Driving Change in Healthcare series\, the focus will be on sustaining and scaling change across departments and disciplines. This session will explore strategies to engage stakeholders\, build momentum\, and promote accountability through data-driven storytelling. Participants will examine real-world examples of both successful and stalled initiatives to uncover lessons in overcoming resistance and maintaining progress. Participants also discuss how to effectively scope and sequence change efforts to support long-term success.  \nThis learning lab is part #3 of a 3-part series. Each webinar can be attended individually\, but for the most comprehensive experience\, we encourage participants to register for the full series on Driving Change in Healthcare.   \n Learning Outcomes:   \n\nExplore strategies to engage stakeholders and build momentum for change. \nAnalyze real-world examples of both successful and stalled change initiatives to gain insight into overcoming resistance\, promoting accountability\, and leveraging data-driven story telling. \nDiscuss how to scope\, prioritize\, and adapt change efforts in complex environments. \n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-driving-change-in-healthcare-part-3-implementing-sustaining-change-across-disciplines/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_learning_lab-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250808T150000
DTEND;TZID=America/Chicago:20250822T170000
DTSTAMP:20260403T152330
CREATED:20250312T180512Z
LAST-MODIFIED:20250701T055647Z
UID:30013-1754665200-1755882000@nahqdev.exemplifi.io
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: August 8 – 22 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nAugust 8 – course introduction and platform walk through: 3 – 4 PM \nAugust 11-15 – classroom sessions: 3 – 5 PM \nAugust 18-22 – classroom sessions: 3 – 5 PM \nContinuing Education hours for this activity have been approved by the following:\nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination. \nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15\, 2027. \nCriteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-cphq-virtual-instructor-led-review-course-6/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2021/08/NAHQ_SearchImage_Product_CPHQ_Prep-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250731T130000
DTEND;TZID=America/New_York:20250731T140000
DTSTAMP:20260403T152330
CREATED:20250716T161539Z
LAST-MODIFIED:20250716T203808Z
UID:33535-1753966800-1753970400@nahqdev.exemplifi.io
SUMMARY:The Hybrid Measure Reboot: What’s Changed\, What’s Next\, and Why It Matters
DESCRIPTION:CMS is moving full speed with mandatory Hybrid Hospital-Wide Readmission and Mortality measures\, bringing revised specs\, CCDE rules\, and mapping requirements your teams must tackle now. This webinar breaks down what’s new\, what’s critical\, and how Hybrid measures fit into models like TEAM. Learn how to align your workflows and strategy to stay compliant\, avoid penalties\, and prepare your organization for the future of Hybrid reporting.
URL:https://nahqdev.exemplifi.io/event/the-hybrid-measure-reboot-whats-changed-whats-next-and-why-it-matters/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250730T120000
DTEND;TZID=America/Chicago:20250730T124500
DTSTAMP:20260403T152330
CREATED:20250701T163042Z
LAST-MODIFIED:20250701T163458Z
UID:33414-1753876800-1753879500@nahqdev.exemplifi.io
SUMMARY:NAHQ next 2025 Info Session
DESCRIPTION:Positioning You For What’s Next \nNAHQ next is the premier industry event addressing the most urgent and important issues facing healthcare today. The 2 ½ day virtual event is packed with sessions featuring visionary healthcare leaders from top-tier organizations offering innovative\, real-world solutions for how Quality & Safety can be activated to solve healthcare’s greatest challenges. All content is aligned to the industry-standard Healthcare Quality Competency Framework and offers 30+ CPHQ CE. \nJoin us for a live info session and learn more about why you can’t miss NAHQ next and how to make the most out of your experience. Whether you are planning to attend as an individual or send a group\, this info session will answer your questions.
URL:https://nahqdev.exemplifi.io/event/nahq-next-2025-info-session/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2024/11/NAHQ_SearchImage_Product_NAHQ_next.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250723T120000
DTEND;TZID=America/Chicago:20250723T131500
DTSTAMP:20260403T152330
CREATED:20250603T182645Z
LAST-MODIFIED:20250716T080528Z
UID:32818-1753272000-1753276500@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Driving Change in Healthcare Part 2: Applying Change Leadership in Action
DESCRIPTION:Speaker(s): Samantha Crandall\, PhD\, RN\, CPHQ\, CPPS \nDirector of Quality\, Patient Safety and Clinical Performance Improvement \nSuburban Hospital\, Johns Hopkins Medicine \nPrinciple Staff Armstrong Institute for Patient Safety and Quality \nSpeaker(s): Briony DuBose\, PhD\, MHI\, RN\, ANA\C Fellow \nLean Six Sigma Black Belt \nSharp HealthCare \nSpeaker(s): Angel Rivera\, MSHS\, CRT\, LSSBB  \nPerformance Improvement Specialist | Quality and Patient Safety  \nSuburban Hospital\, Johns Hopkins Medicine  \nThis session is part #2 in a 3-part series. This webinar will focus on practical approaches to leading people through complex change. Participants will explore how to identify key change management practices\, recognize and respond to different types of resistance\, and understand the human dynamics that influence change efforts. Through real-world examples and actionable insights\, this session will help attendees foster alignment and engagement across teams.  \nThis learning lab is part #2 of a 3-part series. Each webinar can be attended individually\, but for the most comprehensive experience\, we encourage participants to register for the full series on Driving Change in Healthcare.  \n Learning Outcomes:   \n\nIdentify key practices that support successful change management. \n\n\nMatch appropriate strategies to different types of resistance to change. \n\n\nDescribe key elements that influence the human side of change. \n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-driving-change-in-healthcare-part-2-applying-change-leadership-in-action/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_learning_lab-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250625T120000
DTEND;TZID=America/Chicago:20250625T131500
DTSTAMP:20260403T152330
CREATED:20250603T181803Z
LAST-MODIFIED:20250605T130937Z
UID:32814-1750852800-1750857300@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Driving Change in Healthcare Part 1: People\, Process\, & Purpose
DESCRIPTION:Speaker(s): Samantha Crandall\, PhD\, RN\, CPHQ\, CPPS \nDirector of Quality\, Patient Safety and Clinical Performance Improvement \nSuburban Hospital\, Johns Hopkins Medicine \nPrinciple Staff Armstrong Institute for Patient Safety and Quality \nSpeaker(s): Briony DuBose\, PhD\, MHI\, RN\, ANA\C Fellow \nLean Six Sigma Black Belt \nSharp HealthCare \n  \nChange is constant in healthcare—and quality professionals are uniquely skilled in leading it. In this first webinar of NAHQ’s Driving Change in Healthcare\, a 3-part learning lab series\, we explore the evolving landscape of healthcare change and introduce foundational models and frameworks to guide improvement efforts. Through real-world scenarios\, participants will learn to apply key theories like Kotter’s 8-Step Model and Lewin’s Change Model to practical challenges. This webinar also focuses on a human-centered approach\, highlighting the importance of communication\, engagement\, and psychological safety in navigating change. Join us to build the mindset and tools needed to lead meaningful\, sustainable transformation.  \nThis Learning Lab is part #1 of a 3-part series. Each webinar can be attended individually\, but for the most comprehensive experience\, we encourage participants to register for the full series on Driving Change in Healthcare.  \nLearning Objectives: \n\nDescribe the historical and current context of change within health care \n\n\nDefine and apply different theoretical models and frameworks related to change management by analyzing real-world scenarios and identifying strategies for implementation.   \n\n\nExplain why a human centered approach is crucial to managing change \n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-driving-change-in-healthcare-part-1-people-process-purpose/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_learning_lab-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250606T150000
DTEND;TZID=America/Chicago:20250620T170000
DTSTAMP:20260403T152330
CREATED:20250312T162656Z
LAST-MODIFIED:20250516T141056Z
UID:30006-1749222000-1750438800@nahqdev.exemplifi.io
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: June 6 – 20 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nJune 6 – course introduction and platform walk through: 3 – 4 PM \nJune 9-13 – classroom sessions: 3 – 5 PM \nJune 16-20 – classroom sessions: 3 – 5 PM \nContinuing Education hours for this activity have been approved by the following:\nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination. \nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15\, 2027. \nCriteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-cphq-virtual-instructor-led-review-course-4/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2021/08/NAHQ_SearchImage_Product_CPHQ_Prep-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250605T120000
DTEND;TZID=America/Chicago:20250605T130000
DTSTAMP:20260403T152330
CREATED:20250507T194742Z
LAST-MODIFIED:20250516T141136Z
UID:31892-1749124800-1749128400@nahqdev.exemplifi.io
SUMMARY:NAHQ Info Session: NAHQ Micro-Credentials
DESCRIPTION:Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short\, virtual courses: NAHQ Micro-Credentials. \nLearn about them and our latest program: Performance and Process Improvement when you join us for this free info session. You’ll hear from NAHQ Senior Director\, Professional Development Aleese Eckenrode about this new NAHQ offering. \nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-info-session-nahq-micro-credentials/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_webinar-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250529T160000
DTEND;TZID=America/New_York:20250529T173000
DTSTAMP:20260403T152330
CREATED:20250507T201604Z
LAST-MODIFIED:20250507T201604Z
UID:29512-1748534400-1748539800@nahqdev.exemplifi.io
SUMMARY:NEAHQ | Looking Back and Moving Forward: The Developmental Trajectory of Quality in Healthcare Over the Past Century and Implications for the Future
DESCRIPTION:Celebrate 50 years of NEAHQ with a look back over the major milestones in healthcare quality (Quality 1.0\, 2.0\, and 3.0) and then look ahead to Quality 4.0. This interactive presentation will include exercises in connecting your work to specific quality eras.  When looking ahead to Quality 4.0 the tension between AI and humanism will be discussed and you will help make a case for AI or humanism\, or perhaps both. \nObjectives: \n\nDefine quality assurance\, quality control\, quality improvement\, and coproduction.\nDescribe the three phases of historical phases of development in healthcare quality.\nDiscuss how the three different phases of quality apply to real-world healthcare practice.
URL:https://nahqdev.exemplifi.io/event/neahq-looking-back-and-moving-forward-the-developmental-trajectory-of-quality-in-healthcare-over-the-past-century-and-implications-for-the-future/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Phoenix:20250516T080000
DTEND;TZID=America/Phoenix:20250516T160000
DTSTAMP:20260403T152330
CREATED:20250402T011223Z
LAST-MODIFIED:20250402T011223Z
UID:30194-1747382400-1747411200@nahqdev.exemplifi.io
SUMMARY:AzAHQ | Emerging Technology and Tools: What Are the Risks?
DESCRIPTION:Join us at the AzAHQ 2025 Spring Conference to explore the latest advancements in digital health\, human factors\, compliance\, and emerging health technologies. This event features expert speakers\, interactive discussions\, and practical insights to help you navigate the evolving landscape of healthcare innovation.
URL:https://nahqdev.exemplifi.io/event/azahq-emerging-technology-and-tools-what-are-the-risks/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250509T150000
DTEND;TZID=America/Chicago:20250523T170000
DTSTAMP:20260403T152331
CREATED:20250130T202147Z
LAST-MODIFIED:20250516T141026Z
UID:29183-1746802800-1748019600@nahqdev.exemplifi.io
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: May 9 – 23 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nMay 9 – course introduction and platform walk through: 3 – 4 PM \nMay 12-16 – classroom sessions: 3 – 5 PM \nMay 19-23 – classroom sessions: 3 – 5 PM \nContinuing Education hours for this activity have been approved by the following:\nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination. \nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15\, 2027. \nCriteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-cphq-virtual-instructor-led-review-course-3/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2021/08/NAHQ_SearchImage_Product_CPHQ_Prep-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250507T120000
DTEND;TZID=America/Chicago:20250507T130000
DTSTAMP:20260403T152331
CREATED:20250306T193733Z
LAST-MODIFIED:20250402T201106Z
UID:29889-1746619200-1746622800@nahqdev.exemplifi.io
SUMMARY:NAHQ Learning Lab - Reducing Healthcare Workforce Burnout: Strategies for Well-Being\, Thriving\, and Quality Care
DESCRIPTION:Speaker(s): Colin P. West\, MD\, PhD\, FACP \nWorkforce burnout has become one of the most pressing challenges within healthcare organizations\, directly impacting the well-being of healthcare professionals and the quality of care they provide. This 1-hour webinar will delve into the critical drivers of burnout\, focusing on the key factors that contribute to both distress and well-being within healthcare settings. \nParticipants will gain valuable insights into strategies for identifying and addressing burnout\, fostering a healthier work environment\, and promoting learning and working environments within which healthcare teams can thrive. By exploring evidence-based approaches to reducing burnout\, this session will demonstrate how a more engaged and supported workforce can enhance overall patient care and improve organizational outcomes. \nLearning Objectives: \n\nIdentify Key Drivers of Healthcare Workforce Burnout: Understand the primary factors that contribute to burnout in healthcare professionals\, including workload\, organizational culture\, and emotional labor.\nExamine the Impact of Well-Being and Distress on Healthcare Organizations: Explore the relationship between workforce well-being and quality care\, highlighting how distress in the workforce directly affects patient outcomes and organizational performance.\nLearn Strategies for Reducing Burnout and Promoting a Thriving Healthcare Workforce: Gain practical tools and techniques for mitigating burnout\, including workload management\, emotional support systems\, leadership strategies\, and the promotion of healthy work-life integration.\nUnderstand the Connection Between Burnout Reduction and Quality Care: Explore how reducing burnout leads to improved patient outcomes\, enhanced staff engagement\, and better overall organizational performance\, demonstrating the crucial link between workforce well-being and quality healthcare delivery.\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahqdev.exemplifi.io/event/nahq-learning-lab-reducing-healthcare-workforce-burnout-strategies-for-well-being-thriving-and-quality-care/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2023/09/NAHQ_SearchImage_Product_NAHQ_learning_lab-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250501T080000
DTEND;TZID=America/Los_Angeles:20250502T160000
DTSTAMP:20260403T152331
CREATED:20250227T194913Z
LAST-MODIFIED:20250314T174135Z
UID:29540-1746086400-1746201600@nahqdev.exemplifi.io
SUMMARY:Advizor1 LLC | Accreditation Foundation 101
DESCRIPTION:This foundational program is designed for those individuals who are new to healthcare accreditation/regulatory compliance. The focus will be on the Joint Commission processes\, with introductory information on Centers for Medicare and Medicaid Services (CMS). This program is not a review of accreditation standards or Conditions of Participation.
URL:https://nahqdev.exemplifi.io/event/advizor1-llc-accreditation-foundation-101/
END:VEVENT
END:VCALENDAR