NAHQ

InAHQ | Healthcare Quality Management: CPHQ Review
2025-02-20 09:00 - 2025-02-21 16:00 (America/Indiana/Indianapolis)
This workshop is designed to help prepare you for the CPHQ exam, or to provide an orientation to the role of a healthcare quality professional.
Dr’s. Townsend and Geiselman will:
*Discuss accreditation, recognition programs, and continuous readiness for quality oversight;
*Guide you in developing a plan to collect, interpret and use data;
*Describe how to perform and coordinate risk Management activities;
*Review tenants of visibility for patient safety goals and priorities; and
*Describe how to plan for an evaluation of population health needs.

NAHQ Learning Lab - The CMS TEAM Model: Quality, Care Coordination, & Care Transitions
2025-02-19 12:00 - 13:00 (America/Chicago)
Speaker: Patty Resnik, MJ, MBA, FACHE, RRT, CPHQ, CHC, CHPC, CMAC
Details:
Join NAHQ Board President, Patty Resnik, for an overview of the CMS Transforming Episode Accountability Model, and a discussion around the quality requirements for the program. The TEAM supports people with traditional, fee-for-service Medicare undergoing selected surgical procedures with a focus on better care coordination, seamless transitions between providers, and successful recovery.
Learning Objectives:

Gain an understanding of the CMS Transforming Episode Accountability Model (TEAM)
Describe the episode components of the TEAM
Provide an overview of the Quality Measures selected for the TEAM
Discuss resources available through the National Association for Healthcare Quality (NAHQ) supporting training and education for healthcare quality professionals

By becoming a NAHQ member, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.

NAHQ Learning Lab - CMS Patient Safety Structural Measure Information Session
2025-01-22 12:00 - 13:00 (America/Chicago)
Speaker: Michelle Schreiber, MD | Kathleen M.B. Balestracci, PhD, MSW
Details:
This session will feature Dr. Michelle Schreiber, Deputy Director of the Center for Clinical Standards and Quality (CCSQ) and Director of the Quality Measurement and Value-Based Incentives Group (QMVIG) at CMS. Dr. Schreiber will provide an in-depth look at the measure’s components and its impact on hospital safety practices.
Learning Objectives:

Increase Awareness of New Requirements: Gain clarity on the new CMS Patient Safety Structural Measure requirements and their implications for healthcare organizations and stakeholders
Understand the Link Between Structure and Safety: Learn how the PSSM’s domains drive improvements in patient safety.

By becoming a NAHQ member, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.

NAHQ: CPHQ Virtual Instructor-Led Review Course
2025-01-10 15:00 - 2025-01-24 17:00 (America/Chicago)
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam.
Courses include interactive lectures, quizzing, live Q&A, and inter-session activities, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions.
Course Schedule: January 10 – 24
The times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you.
January 10 – course introduction and platform walk through: 3 – 4 PM
January 13-17 – classroom sessions: 3 – 5 PM
January 20-24 – classroom sessions: 3 – 5 PM
Continuing Education hours for this activity have been approved by the following:
The National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination.
This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15, 2027.
Criteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation.

View other upcoming events.

AI-Powered Insights: Redefining Patient Experience Analysis
2024-12-04 12:00 - 13:00 (America/Chicago)
Learn how artificial intelligence tools can improve quantitative and qualitative analysis of patient experience data.
Objectives:

Participants will be able to describe the benefits and drawbacks of using AI in healthcare
Participants will be able to describe how AI tools can improve data analysis

NAHQ insider live
2024-12-04 12:00 - 12:45 (America/Chicago)
Join NAHQ CEO Stephanie Mercado and NAHQ President Patricia Resnick for NAHQ insider live. This open forum gives you an inside look into the latest and greatest things NAHQ is doing to elevate the profession and advance the discipline of healthcare Quality & Safety. You’ll hear what it means to you and impactful ways you can join us on the Quality mission plus have plenty of time for Q&A.

NAHQ Info Session: NAHQ Micro-Credentials
2024-12-03 12:00 - 13:00 (America/Chicago)
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of virtual courses: NAHQ Micro-Credentials.
Learn about them and our first one: Health Data Analytics when you join us for this free info session. You’ll hear from our subject matter expert, Timothy McClung, MPH, MSA, RRT, CPHQ, and NAHQ Senior Director, Professional Development Aleese Eckenrode about this new NAHQ offering.
View other upcoming events.

NAHQ Learning Lab - What Does Good Quality Mean to You?
2024-11-21 12:00 - 13:00 (America/Chicago)
Speaker: Tanya Stinson, MHQS, CMBB, MCBA, CRP This presentation will discuss the use of the Voice of Customer tool, along with Lean and Six Sigma methods to eliminate wastes, errors, and inefficiencies from day-to-day processes. Learning Objectives:

Learn what a process is, what Lean and Six Sigma are, and how to use the methodology to eliminate wastes, errors and inefficiencies.
Learn how to use the Voice of Customer template and affinity diagram to survey the customers and use their input, wants, needs and expectations to make improvements.

By becoming a NAHQ member, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.

NAHQ: CPHQ Info Session
2024-11-13 12:00 - 13:00 (America/Chicago)
Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success in advancing your career by earning the CPHQ: the only accredited certification in the profession of healthcare quality. Learn more about what it takes to be a successful CPHQ candidate when you join us for this live info session. A copy of the recording and slides will be provided to those that registered after the webinar.
View other upcoming events.

NAHQ: CPHQ Virtual Instructor-Led Review Course
2024-11-08 09:00 - 2024-11-22 11:00 (America/Chicago)
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam.
Courses include interactive lectures, quizzing, live Q&A, and inter-session activities, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions.
Course Schedule: November 8 – 22
The times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you.
November 8 – course introduction and platform walk through: 9 – 10 AM
November 11-15 – classroom sessions: 9 – 11 AM
November 18-22 – classroom sessions: 9 – 11 AM
Continuing Education hours for this activity have been approved by the following:
The National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination.
This nursing continuing professional development activity was approved by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15th, 2025.
Criteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation.

View other upcoming events.

Healthcare Quality Week 2024
2024-10-20 - 2024-10-26
Save the Date!
Healthcare Quality Week (HQW) is a dedicated time to acknowledge the progress made by healthcare and quality professionals toward improving patient outcomes and to prepare ourselves for the many challenges and opportunities that lie ahead.
Learn more about the event.

Healthcare Quality Week History
Healthcare Quality Week was established by the National Association of Healthcare Quality (NAHQ) in 1985, to recognize and celebrate the contribution of healthcare quality experts in their various organizations. Held on the third week of October each year, NAHQ holds a week-long celebration in collaboration with groups dedicated to improving healthcare quality. In 1985, NAHQ received a letter from President Ronald Reagan supporting Healthcare Quality Week. In 2009, NAHQ started their first-year partnership with Institute for Healthcare Improvement (IHI) to celebrate Healthcare Quality Week and one year later in 2010, NAHQ members had access to free patient resources during Healthcare Quality Week thanks to a partnership with the Agency for Health Research and Quality (AHRQ).

CPHQ CE Credits

Better Quality Through Better Measurement Online Course with Coaching
2024-09-30 00:00 - 2024-12-18 16:00 (America/Chicago)
In this program, you will discover what quality measurement is and why it matters, how to set a clear and achievable aim, how to define a family of measures tightly linked to your aim, how to choose and collect the right data, and how to display and analyze your data in run and control charts to support improvement. Bring your own improvement project or idea and apply course concepts, tools, and methods or choose from several case studies to use as you apply course learnings. You will benefit from online lessons, live webinars, case studies, coaching, and peer interaction.

NAHQ next 2024
2024-09-09 09:00 - 2024-09-11 12:00 (America/Chicago)
NAHQ next 2024
September 9 – 11, 2024

Each year NAHQ next features a premier roster of high-caliber, credentialed and visionary speakers who bring hard-hitting, assumptions-challenging messages on the state of healthcare and its future.
NAHQ next 2024 will be a virtual-only event. Registration is now open!
Learn more

NAHQ: CPHQ Recertification FAQ Session
2024-08-28 12:00 - 13:00 (America/Chicago)
Recertifying is essential. Protect your credential.
The CPHQ validates your knowledge of healthcare quality and demonstrates your dedication to the field. As the profession of healthcare quality rapidly changes, it is vital that you maintain the skills and credibility gained through the CPHQ by recertifying the credential. This valuable session is specially designed to guide you through the recertification process, ensuring you stay up-to-date with the latest standards and best practices.

NAHQ: CPHQ Info Session
2024-07-16 12:00 - 13:00 (America/Chicago)
Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success in advancing your career by earning the CPHQ: the only accredited certification in the profession of healthcare quality. Learn more about what it takes to be a successful CPHQ candidate when you join us for this live info session. A copy of the recording and slides will be provided to those that registered after the webinar.
View other upcoming events.
Recommended Resources

CPHQ Prep Package

NAHQ Insider Live
2024-07-10 12:00 - 12:50 (America/Chicago)
Join members of our Board of Directors and NAHQ CEO Stephanie Mercado for this insightful discussion and Q&A session. You’ll hear about the exciting progress NAHQ has made in elevating the profession and advancing the discipline of healthcare quality & safety and learn how together, we can make an even bigger impact in achieving better quality & safety – and better healthcare – for everyone.

Executive Boot Camp
2024-05-20 08:00 - 2024-05-21 12:00 (America/Chicago)
How can you make sure your organization is aligned and effective at meeting your goals?
This expert-led, 1 ½ day boot camp will walk you step-by-step through how to leverage the industry standard NAHQ Healthcare Quality Competency Framework™ to create your own quality business plan.

Assess the work your team is currently doing and identify gaps
Determine the processes, infrastructure and development plans needed to improve outcomes and maximize ROI
Effectively sell your solutions to all stakeholders, from leadership to frontline

You will walk away with tangible action and communication plans to succeed today, and the industry-leading expertise for continued success.
Location: NAHQ Headquarters
8700 West Bryn Mawr Ave, Chicago, IL 60631

NAHQ Organizational Membership Subscriptions
2024-01-31 12:00 - 12:30 (America/Chicago)
Did you know there are five generations of independent contributors working in hospitals that have been trained differently or not at all in quality and safety?
Join Jennifer Pitts, NAHQ’s vice president of programs, products, and certification, to understand this new membership model which will help teams of 10+ to learn common standards, speak a common vocabulary, and do their best work. Plus, learn about a limited-time offer.

Understand the Variability Among Your Quality Team Through Workforce Accelerator
2023-05-02 11:00 - 11:30 (America/Chicago)
Join us Tuesday, May 2, at 11 a.m. CT, to learn more about the different options available to engage with NAHQ’s enterprise-wide solution, Workforce Accelerator®. Options range in size and scope and are designed to meet the various budgetary and timing needs of health systems as they embark on their quality journeys. Register today!
